Post Office Assistant (Term) – Canada Post – Sainte-Catherine, QC

Canada Post is looking for a Post Office Assistant (Term) to join their team in Sainte-Catherine, Quebec. This on-call retail position is a great fit for someone who enjoys working with the public, stays calm under pressure, and takes pride in delivering excellent service. If you’re looking for flexible work in your local community, this could be worth exploring.

In this role, you’ll be the face of Canada Post at the counter — helping customers with postal products and services, processing transactions, and making sure mail moves where it needs to go. It’s hands-on, community-facing work that keeps things running smoothly day to day.

About the Role: Post Office Assistant

As a Post Office Assistant, your primary focus will be on counter service and customer support. You’ll sell postal products to the public and business community, handle cash transactions, sort and distribute mail, and assist customers with forms and general inquiries. The role calls for someone who is organized, personable, and able to work efficiently in a fast-paced retail environment.

This is a term, on-call position, so flexibility is essential. You’ll also be expected to handle delivery and service issues in a timely manner and maintain a safe, professional workplace in line with Canada Post’s standards. The position may be classified as safety sensitive, which comes with additional responsibilities under Canada Post’s Substance Use Policy.

Benefits and Salary

This position offers a wage of $18.44 per hour. As a term, on-call employee with Canada Post, you’ll be working for one of Canada’s most recognized Crown corporations — an organization committed to employment equity, diversity, and inclusion. Canada Post also provides an accessible and barrier-free hiring process, with accommodations available upon request.

Responsibilities

Working at a Canada Post retail counter means juggling customer service, mail processing, and administrative tasks — all while maintaining a professional and friendly presence. These responsibilities reflect the daily realities of keeping a post office running efficiently for the local community.

• Sell postal products and services to both the general public and business customers
• Sort and process mail into appropriate classifications for accurate and timely distribution
• Provide customers with relevant information, forms, and assistance at the counter
• Resolve delivery and service difficulties thoroughly and promptly
• Handle cash transactions accurately as part of retail counter operations
• Lift and move mail containers weighing up to 50 lb, push or pull boxes, and stand for extended periods
• Maintain compliance with Canada Post policies, including safety and substance use guidelines

Requirements / Skills

The ideal candidate for this Post Office Assistant role is someone who is comfortable working directly with the public, has basic retail or administrative experience, and is physically able to handle the demands of the job. Canada Post values candidates who are dependable, community-minded, and ready to represent the organization with professionalism.

• High school diploma or provincial equivalency, and/or experience in business administration
• Customer service experience in a retail or public-facing environment, including sales and cash handling
• Familiarity with general or post office accounting systems is an asset
• Physical fitness to lift up to 50 lb, sort mail, and remain on your feet for extended periods
• Flexibility to be available for temporary, on-call shifts as required
• French language proficiency is essential for this position (French Essential requirement)
• Residency in or near the Sainte-Catherine community is preferred; applicants within a 50 km radius may be considered

How to Apply

To apply, use the official link below to submit your application through Canada Post’s careers portal. Make sure your resume clearly outlines how you meet the listed requirements, as Canada Post does not make assumptions about your education or experience.

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