Post Office Assistant – Canada Post – Sainte-Brigitte-de-Laval, QC
Location: Montreal, QC | Company: Canada Post
Canada Post is looking for a dependable and customer-focused Post Office Assistant to join their team in Sainte-Brigitte-de-Laval, Quebec. This is a temporary, on-call position ideal for someone who thrives in a community-oriented environment and enjoys helping people with their everyday postal needs. If you have experience in retail or customer service and you’re looking for flexible, meaningful work, this could be a great fit.
In this role, you’ll be the face of Canada Post at the local post office counter — helping customers with postal products and services, processing mail, and resolving any service concerns that come your way. Day to day, the work is varied and keeps you on your toes, which makes it well-suited to someone who enjoys both people interaction and hands-on tasks.
About the Role: Post Office Assistant
As a Post Office Assistant, your primary focus will be delivering excellent counter service to members of the public and local businesses. You’ll handle sales of postal products, assist customers with information and forms, and ensure that mail is sorted and distributed accurately. This role calls for someone who is organized, approachable, and quick to resolve issues when delivery or service difficulties arise.
This position requires a physically active individual who is comfortable lifting mail containers weighing up to 50 lb, pushing or pulling boxes, sorting mail, and standing for extended periods. Given the on-call nature of the role, flexibility in your schedule is essential. Canada Post also notes that preference will be given to candidates residing within the community of Sainte-Brigitte-de-Laval.
Benefits and Salary
This on-call, temporary position offers a competitive hourly wage of $20.54/hour. Canada Post is committed to fostering an inclusive and accessible workplace where diversity is valued. Candidates requiring accommodations during the hiring process are encouraged to advise accordingly — all accommodation information is kept strictly confidential.
Job Details
📌 Job Type: On Call / Temporary
🏢 Company: Canada Post
📍 Location: Sainte-Brigitte-de-Laval, QC
🆔 Requisition ID: 202155
⏱️ Schedule: On Call
💰 Pay: $20.54/hour
🗓️ Closing Date: September 30, 2026
Responsibilities
Working at the post office counter in Sainte-Brigitte-de-Laval, you’ll handle a range of customer-facing and operational tasks each shift. These responsibilities are central to ensuring the community receives reliable, friendly postal service every day.
- Sell postal products and services to members of the public and the local business community
- Sort and distribute mail accurately into appropriate classifications to support efficient delivery operations
- Process mail in a timely and organized manner according to Canada Post procedures
- Provide customers with information, guidance, and the appropriate forms for their postal needs
- Resolve delivery and service difficulties thoroughly and promptly to ensure customer satisfaction
Requirements / Skills
The ideal candidate for this Post Office Assistant role brings a combination of public-facing experience, physical readiness, and scheduling flexibility. Canada Post values individuals who embody their core principles of trust, respect, and delivery in everything they do.
- Education: High school diploma or provincial equivalency and/or experience in business administration
- Customer service experience: Prior training or experience interacting with the public in a retail or service environment, including sales and cash handling
- Accounting knowledge: Understanding of general or post office accounting systems is an asset
- Physical fitness: Ability to lift mail containers up to 50 lb, push or pull boxes, sort mail, and stand for extended periods
- Flexibility: Must be available for temporary, on-call work as scheduling needs arise
- Language: French is essential for this role given the location
How to Apply
To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your relevant customer service or retail experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant role at Canada Post in Sainte-Brigitte-de-Laval is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail counter service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a post office, retail, or public-facing service role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, customer service, and cash transactions that appear in the posting. Quantify your achievements where possible (e.g., “processed 50+ customer transactions daily” or “maintained accurate cash float with zero discrepancies”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a strong fit for this role in Sainte-Brigitte-de-Laval. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values — Trust, Respect, and Deliver — and their commitment to community service beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash, and working under time pressure. Dress appropriately for a retail and public service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the on-call schedule, team structure, and expectations. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.