Post Office Assistant (Term) – Canada Post – Sainte-Angèle-de-Mérici, QC

Canada Post is looking for an on-call Post Office Assistant (Term) to join their team across several post offices in the Lac-des-Aigles region of Quebec. This is a great fit for someone who enjoys working directly with the public, is comfortable handling retail and counter service transactions, and can adapt to a flexible, on-call schedule. Locations covered include Price, Sayabec, St-Cléophas, Sainte-Angèle-de-Mérici, Sainte-Jeanne-D’Arc, Saint-Noël, and Saint-Moïse.

Day-to-day, you’ll be the face of Canada Post at the counter — helping customers with their postal needs, processing mail, and resolving service inquiries with efficiency and care. This role requires someone who is physically capable, customer-focused, and comfortable with cash handling and basic accounting.

About the Role: Post Office Assistant (Term)

As a Post Office Assistant, your primary responsibility is to deliver reliable, friendly counter service to the business community and the general public. You’ll sell postal products and services, sort and process incoming mail, and provide customers with the information and forms they need. The role demands a steady, detail-oriented approach to ensure mail is handled accurately and customers leave satisfied.

You’ll also be called on to address delivery and service difficulties in a timely manner, working through problems thoroughly and professionally. Since this is an on-call term position, flexibility is essential — you should be ready to step in as needed across the covered post offices in the region. Canada Post values Trust, Respect, and Delivery in everything they do, and this role reflects those values directly.

Benefits and Salary

This position offers a wage of $20.54 per hour. As a term, on-call employee with Canada Post, you’ll be joining one of Canada’s most recognizable and longstanding public institutions, with access to a structured workplace committed to equity, diversity, and inclusion. Canada Post actively encourages applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women, and extends preferential consideration to Indigenous and disabled candidates under its employment equity initiative.

Responsibilities

Working at the post office counter means wearing several hats throughout a shift. As a Post Office Assistant, you’ll handle everything from retail sales of postal products to sorting incoming mail and supporting customers with their enquiries. Each task plays an important role in keeping the community connected through Canada’s postal network.

• Sell postal products and services to members of the public and local businesses at the counter
• Sort, distribute, and process mail into the appropriate classifications accurately and efficiently
• Provide customers with relevant information, forms, and guidance for their postal needs
• Resolve delivery and service difficulties thoroughly and in a timely manner to ensure customer satisfaction
• Handle cash transactions and apply basic understanding of post office accounting systems
• Physically handle mail containers weighing up to 50 lb, including lifting, pushing, pulling, and sorting
• Remain available on-call to cover shifts across multiple post offices in the Lac-des-Aigles area

Requirements / Skills

The ideal candidate is someone who is comfortable in a customer-facing retail environment, can handle the physical demands of mail processing, and speaks French as this is a French Essential position. Canada Post is looking for individuals who are reliable, flexible, and genuinely enjoy helping people in their community.

• High school diploma or provincial equivalency, and/or experience in business administration
• Experience in a retail or service environment, including sales and cash transactions
• French language proficiency — French is essential for this role
• Understanding of general or post office accounting systems
• Physical fitness to lift up to 50 lb, push/pull boxes, sort mail, and stand for extended periods
• Flexibility and availability for temporary, on-call work as required
• Preference given to residents of the local community; local residency is considered an asset

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects any relevant retail, customer service, or mail-handling experience before submitting.

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