Post Office Assistant – Canada Post – Saint-Zotique, QC

Canada Post is looking for an on-call Post Office Assistant to join their team in Saint-Zotique, QC. This term position is a great fit for someone who genuinely enjoys helping people and thrives in a community-facing retail environment. If you’re organized, physically capable, and comfortable handling postal transactions and customer inquiries, this role could be a solid match.

Day-to-day, you’ll be working at the post office counter — selling postal products, sorting and processing mail, and helping customers navigate delivery concerns or service questions. It’s a hands-on role that requires both customer service skills and the ability to stay on top of postal procedures in a fast-moving setting.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll be the face of Canada Post for the Saint-Zotique community. Your responsibilities span from handling retail counter services and cash transactions to sorting and distributing mail into the appropriate classifications. Every interaction matters — whether it’s answering a question about a package or processing a stamp purchase.

Given the on-call nature of this position, flexibility is key. You’ll need to be available for temporary shifts as needed, which means being adaptable and responsive. Canada Post values a workplace built on trust, respect, and delivery — principles that guide how team members show up for one another and for the public they serve. French language proficiency is essential for this role, as it is the primary language of service in this community.

Benefits and Salary

This position offers a wage of $18.44 per hour. As part of Canada Post, employees are part of an organization committed to employment equity, accessibility, and inclusive workplace practices. Canada Post actively encourages applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women, with preference given to Indigenous candidates and persons with disabilities under a special employment equity initiative.

Responsibilities

Working at the post office counter in Saint-Zotique, you’ll handle a variety of tasks that keep daily postal operations running smoothly. From processing sales to resolving customer concerns, your work directly supports the community’s access to postal services. Here’s what a typical shift may involve:

• Sell postal products and services to both the business community and the general public
• Sort and distribute mail, processing items into the appropriate classifications accurately and efficiently
• Provide customers with relevant information and postal forms as needed
• Resolve delivery and service issues thoroughly and in a timely manner
• Handle cash transactions as part of retail counter service
• Maintain an understanding of general and post office accounting systems
• Lift and move mail containers weighing up to 50 lbs, push or pull boxes, and stand for extended periods as required

Requirements / Skills

Canada Post is looking for a candidate who is comfortable with both public-facing service and the physical demands of postal work. The ideal applicant is someone who lives in or near the Saint-Zotique community, communicates confidently in French, and can commit to being available on an on-call basis. Here’s what you’ll need to bring to the role:

• French language proficiency — French is essential for this position
• High school diploma or provincial equivalency, and/or experience in business administration
• Customer service experience in a retail or service environment, including sales and cash handling
• Familiarity with accounting systems, including general or post office accounting
• Physical fitness to lift mail containers up to 50 lbs, stand for extended periods, and handle sorting tasks
• Flexibility and availability for temporary, on-call shifts as required

How to Apply

To apply, use the link below to visit the official Canada Post job posting and submit your application. Make sure your resume is up to date and reflects any relevant retail, customer service, or postal experience before submitting.

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