Post Office Assistant (Term) – Canada Post – Saint-Janvier, QC

Canada Post is looking for an on-call Post Office Assistant to join their team in Saint-Janvier, QC. This term position is a great fit for someone who enjoys working directly with the public and takes pride in delivering reliable, professional service at the counter. If you’re community-minded and want to contribute to one of Canada’s most recognized institutions, this role is worth a close look.

Day to day, you’ll be handling postal counter services — from selling products and processing mail to helping customers resolve delivery issues. The pace can be brisk, but the work is straightforward and genuinely meaningful. You’ll be the face of Canada Post for the people who walk through that door.

About the Role: Post Office Assistant

As a Post Office Assistant, your core focus is on delivering accurate, friendly counter service to walk-in customers and the local business community. You’ll sell postal products and services, sort and distribute mail, provide customers with forms and general information, and address any delivery or service issues that come up — handling them quickly and thoroughly. The role is on-call and term-based, which means scheduling flexibility is important, and candidates who live in or near the Saint-Janvier community are preferred.

This position may be classified as a Safety Sensitive position, meaning there are additional expectations under Canada Post’s Substance Use Policy. You’ll also be required to complete a security screening process as part of the selection procedure. Working as part of a trusted national network means upholding standards of professionalism, accountability, and safety at all times.

Benefits and Salary

This on-call term position offers a wage of $20.14 per hour. Canada Post is committed to providing an inclusive and barrier-free work environment, and offers accommodations throughout the hiring process for candidates who require them. As part of a large national organization, employees benefit from working within a framework that values equity, diversity, and inclusion.

Responsibilities

Working at a Canada Post retail counter means you’re at the front line of service for your community. Your responsibilities span everything from processing transactions to resolving customer concerns — all while keeping things moving efficiently in a fast-paced postal environment.

• Sell postal products and services to members of the public and local business customers
• Sort and distribute incoming mail into appropriate classifications accurately and efficiently
• Process mail and handle related documentation with attention to detail
• Provide customers with accurate information, required forms, and guidance on postal services
• Resolve delivery and service difficulties promptly and thoroughly, ensuring customer satisfaction
• Handle cash transactions and general post office accounting procedures
• Maintain physical readiness to lift mail containers up to 50 lb, push/pull boxes, and stand for extended periods

Requirements / Skills

The ideal candidate for this Post Office Assistant role is someone who’s comfortable dealing with the public, handles transactions accurately, and can adapt to an on-call schedule. Canada Post values candidates who are engaged with their community and take a customer-first approach to every interaction.

• High school diploma or provincial equivalency and/or experience in business administration
• Customer service experience in a retail or public-facing environment, including sales and cash handling
• Familiarity with accounting systems, including general or post office accounting practices
• Physical fitness to lift up to 50 lb, push or pull boxes, sort mail, and stand for extended periods
• Scheduling flexibility to be available for temporary, on-call work as needed
• French language proficiency — French is essential for this position
• Preference given to Indigenous People (First Nations, Métis or Inuit) or persons with disabilities under this employment equity initiative

How to Apply

To apply for this position, use the official link below to submit your application through Canada Post’s careers portal. Make sure your resume clearly outlines how you meet the stated education and experience requirements, as Canada Post cannot make assumptions on your behalf.

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