Post Office Assistant (Term) – Canada Post – Saint-Émile, QC

Canada Post is looking for a reliable and customer-oriented Post Office Assistant (Term) to join their team in Saint-Émile, Quebec. This is an on-call, temporary position suited for someone who enjoys working directly with the public and thrives in a fast-paced retail and postal environment. If you’re comfortable handling cash transactions, postal products, and general mail processing, this could be a great fit.

Working at the local post office means being the face of Canada Post in your community. You’ll handle everything from selling postal products to sorting mail and resolving customer concerns — all while delivering the kind of service that keeps people coming back.

About the Role: Post Office Assistant

As a Post Office Assistant, your day-to-day will revolve around providing counter services to customers with professionalism and care. You’ll sell stamps, process parcels, answer questions, and distribute mail — all core tasks that keep the post office running smoothly. The role demands both physical capability and strong customer service skills.

This position also requires a solid understanding of post office accounting systems and adherence to Canada Post’s operational standards. Working on call means flexibility is key — you’ll need to be available as needed and adapt to varying workloads. French is essential for this role, as it’s located in a francophone community.

Benefits and Salary

This position offers a salary of $20.54 per hour. As part of Canada Post, employees are part of a nationally recognized organization committed to equity, diversity, and inclusion. Canada Post is also dedicated to workplace accessibility and providing accommodations where required throughout the hiring process.

Responsibilities

In this role, you’ll be the primary point of contact for customers visiting the post office in Saint-Émile. Your responsibilities span retail sales, mail handling, and customer problem resolution — all of which are essential to the smooth daily operation of Canada Post’s community presence.

• Sell postal products and services to both the business community and the general public
• Sort, distribute, and process mail into appropriate classifications accurately and efficiently
• Provide customers with relevant information, forms, and guidance on postal services
• Resolve delivery and service difficulties thoroughly and in a timely manner
• Handle cash transactions and post office accounting in accordance with established systems
• Lift mail containers of up to 50 lb, push or pull boxes, and stand for extended periods as required

Requirements / Skills

The ideal candidate for this Post Office Assistant role is someone who’s comfortable with both customer-facing interactions and physical tasks. Canada Post values team members who are dependable, community-minded, and able to work flexibly on call. French language proficiency is mandatory given the location.

• High school diploma or provincial equivalency and/or experience in business administration
• Customer service experience in a retail or public-facing environment, including sales and cash handling
• Understanding of general or post office accounting systems
• Physical fitness to lift up to 50 lb, sort mail, push/pull boxes, and stand for extended periods
• Flexibility to be available for on-call, temporary work as needed
• French language proficiency — French is essential for this position
• Ability to provide a character reference letter as part of the application process
• Willingness to undergo a security screening process

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and that you have a character reference letter ready before submitting your application.

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