Post Office Assistant (Term) – Canada Post – Saint-Donat-de-Montcalm, QC

Canada Post is looking for a Post Office Assistant (Term) to join their team in Saint-Donat-de-Montcalm, QC — with coverage also extending to Lantier. This is an on-call, term position suited for someone who enjoys working directly with the public and takes pride in delivering reliable, friendly counter service to their community.

This role sits at the heart of the local post office experience. From selling postal products and processing mail to helping customers navigate delivery issues, the work is hands-on, community-facing, and varied. If you’re comfortable with cash transactions, enjoy problem-solving, and want flexible work tied to a trusted national institution, this position is worth a closer look.

About the Role: Post Office Assistant

As a Post Office Assistant, your primary responsibility is to serve customers at the counter with professionalism and a helpful attitude. You’ll handle postal product sales, distribute and sort incoming mail, process transactions, and make sure customers leave with the information or forms they need. The role requires both physical capability and customer service skill in equal measure.

Given the nature of on-call work, flexibility is key. You’ll be expected to step in as needed and maintain consistent service quality regardless of the situation. Bilingual proficiency (French and English) is a requirement for this position, reflecting the community’s linguistic needs. Canada Post also takes workplace safety seriously — this role may be classified as a Safety Sensitive position, so candidates must be prepared to meet related standards.

Benefits and Salary

This position offers a salary of $20.14 per hour. As part of Canada Post, employees are part of a well-established national organization with a commitment to equity, diversity, and inclusion. Canada Post accommodates candidates and employees with disabilities and fosters a respectful, accessible workplace for all.

Responsibilities

Working at a Canada Post retail counter means every day involves a mix of customer interaction, mail handling, and administrative tasks. The following duties reflect the core of what you’ll be doing in this role — all with a focus on accuracy, efficiency, and customer satisfaction.

• Sell postal products and services to members of the public and the local business community
• Sort and distribute incoming mail into the appropriate classifications with care and precision
• Process mail and handle cash transactions as part of daily counter operations
• Provide customers with relevant information, forms, and guidance related to postal services
• Resolve delivery and service difficulties promptly and thoroughly to ensure customer satisfaction
• Handle physical tasks including lifting mail containers up to 50 lbs, pushing or pulling boxes, and standing for extended periods

Requirements / Skills

Canada Post is looking for a candidate who is community-minded, bilingual, and comfortable with both customer service and light physical work. The ideal applicant already lives in or near Saint-Donat-de-Montcalm and can be available on short notice for on-call shifts.

• High school diploma or provincial equivalency, and/or relevant experience in business administration
• Customer service experience in a retail or service environment, including sales and cash handling
• Familiarity with accounting systems, including general or post office accounting practices
• Physical fitness to lift up to 50 lbs, sort mail, and remain on your feet for extended shifts
• Flexibility to be available for temporary, on-call work as scheduling demands
• Bilingual (French and English) — Bilingual Imperative (–BB) language requirement applies
• Ability to provide a character reference letter as part of the application process
• Willingness to undergo a security screening process as part of candidate selection

How to Apply

To apply for this position, use the official Canada Post job link below. Make sure your resume clearly outlines how your education and experience meet the stated qualifications, as Canada Post cannot make assumptions on your behalf.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Canada Post in Saint-Donat-de-Montcalm.