Post Office Assistant (Term) – Canada Post – Saint-Ambroise, QC
Location: Montreal, QC | Company: Canada Post
Canada Post is looking for a dependable and customer-focused individual to join their team in Saint-Ambroise, Quebec as an on-call Post Office Assistant (Term). This is a great opportunity for someone who enjoys working directly with the public, handling postal transactions, and keeping things moving efficiently at the counter.
Working on an on-call basis, you’ll be the face of Canada Post in the local community — assisting customers with their postal needs, sorting and processing mail, and ensuring smooth day-to-day retail operations. The ideal candidate lives within the community and brings a positive, service-first attitude to every interaction.
About the Role: Post Office Assistant
As a Post Office Assistant, your primary focus will be delivering exceptional counter service to both the general public and local businesses. You’ll sell postal products and services, handle cash transactions, and provide customers with the information and forms they need. When issues arise with deliveries or service, you’ll be expected to address them promptly and thoroughly.
Beyond customer-facing duties, this role also involves sorting, distributing, and processing mail into appropriate classifications. You’ll need to be physically capable of handling mail containers, and comfortable standing for extended periods. Working in alignment with Canada Post’s core values of Trust, Respect, and Deliver, you’ll contribute to a workplace that takes service to Canadians seriously.
Benefits and Salary
This position offers a wage of $20.54 per hour. As part of Canada Post, employees benefit from being part of one of Canada’s most recognized and established organizations. Canada Post is committed to equity, diversity, and inclusion, and fosters an accessible and respectful workplace for all. Preference will be given to Indigenous Peoples (First Nations, Métis, or Inuit) and Persons with disabilities under a special employment equity measure.
Job Details
📌 Job Type: On Call / Temporary
🏢 Company: Canada Post
📍 Location: Saint-Ambroise, QC
🆔 Requisition ID: 200442
⏱️ Schedule: On call
💰 Pay: $20.54/hour
Responsibilities
In this role, you’ll be at the heart of postal service delivery in Saint-Ambroise. From processing mail to handling retail transactions, your day-to-day work keeps the community connected. Here’s a breakdown of what you can expect to take on:
- Sell postal products and services to members of the public and the local business community
- Sort, distribute, and process mail into appropriate classifications efficiently and accurately
- Provide customers with the information and forms they require at the counter
- Resolve delivery and service difficulties thoroughly and in a timely manner
- Handle cash transactions and general post office accounting tasks
- Lift and manage mail containers weighing up to 50 lb, as well as push or pull boxes as required
Requirements / Skills
Canada Post is looking for someone who thrives in a customer-facing retail environment and can handle a varied, physically active workday. The right candidate will be flexible, community-minded, and comfortable managing both public interactions and administrative tasks.
- High school diploma or provincial equivalency and/or experience in business administration
- Retail or service experience, including handling sales and cash transactions
- Understanding of accounting systems, particularly general or post office accounting
- Physical fitness to lift mail containers up to 50 lb, sort mail, and stand for extended periods
- Flexibility to be available for temporary, on-call work as required
- French language proficiency is essential for this position (French Essential)
- Preference given to Indigenous Peoples or Persons with disabilities under employment equity measures
How to Apply
To apply, use the link below to visit the official Canada Post job posting and submit your application. Make sure your resume is up to date and reflects your relevant retail and customer service experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Saint-Ambroise is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or counter service environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or any public-facing role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, cash transactions, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ transactions daily” or “handled cash floats with zero discrepancies”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a good fit for this on-call role in Saint-Ambroise. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, and Deliver), recent news, and community role beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash, and working flexible or on-call schedules. Dress appropriately for a retail/postal service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, scheduling expectations, and potential for future opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.