Post Office Assistant (Term) – Canada Post – Rivière-Pentecôte, QC

Canada Post is looking for an on-call Post Office Assistant to join their team in Rivière-Pentecôte, Quebec. This is a temporary, on-call position that puts you at the front lines of postal service, working directly with the local community to handle counter services and daily mail operations. With two vacancies available, this is a solid opportunity for someone who enjoys working with the public in a hands-on setting.

The day-to-day involves selling postal products, processing and sorting mail, assisting customers with information and forms, and resolving any delivery or service concerns that come up. It’s a role that keeps you moving and requires someone who can stay organized and customer-focused throughout their shift.

About the Role: Post Office Assistant

As a Post Office Assistant at Canada Post, you’ll be responsible for delivering quality counter services to both the general public and local businesses. From processing transactions and sorting incoming mail to answering customer inquiries, you’ll be an essential part of how the community connects through the postal network. Canada Post notes that preference is given to candidates who reside in the community, though applicants from outside may be considered based on need.

This role also requires a degree of physical fitness, as you’ll be lifting mail containers of up to 50 lbs, pushing and pulling boxes, and standing for extended periods. Beyond the physical demands, you’ll need to demonstrate good judgment in resolving delivery and service issues quickly and thoroughly, all while maintaining Canada Post’s core values of Trust, Respect, and Deliver.

Benefits and Salary

This position offers a wage of $20.54 per hour. As part of Canada Post’s workforce, employees are supported by an organization committed to equity, diversity, and inclusion. Canada Post also maintains a workplace culture grounded in respect and accessibility, ensuring all team members are welcomed and supported. Accommodations are available throughout the hiring process for those who require them.

Responsibilities

Working at a Canada Post retail outlet means your responsibilities touch nearly every part of the customer experience and mail handling process. Each shift, you’ll be contributing directly to the smooth flow of postal services in the Rivière-Pentecôte community, making accuracy, efficiency, and a positive attitude essential qualities for success in this role.

• Sell postal products and services to both the general public and local businesses
• Sort and distribute mail into appropriate classifications accurately and efficiently
• Process incoming mail and ensure proper handling throughout
• Provide customers with relevant information, forms, and guidance as needed
• Resolve delivery and service difficulties promptly and thoroughly to ensure customer satisfaction
• Handle cash transactions and maintain accuracy in point-of-sale and accounting processes
• Lift and move mail containers weighing up to 50 lbs and perform other physical tasks as required

Requirements / Skills

The ideal candidate for this role is someone comfortable working with the public, capable of handling retail and cash transactions, and physically able to manage the demands of a busy post office environment. Canada Post values candidates who bring both customer service experience and a willingness to be flexible with their availability for on-call work.

• High school diploma or provincial equivalency, and/or experience in business administration
• Customer service experience in a retail or public-facing environment, including sales and cash handling
• Understanding of general or post office accounting systems is considered an asset
• Physical fitness to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
• Flexibility to be available for temporary, on-call shifts as needed
• French language proficiency is essential for this position (French Essential requirement)

How to Apply

To apply for this position, use the link below to access the official Canada Post job posting. Make sure your resume is current and reflects your relevant customer service and retail experience before submitting.

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