Post Office Assistant (Term) – Canada Post – Québec, QC

Canada Post is looking for an on-call Post Office Assistant to join their retail team in Québec, QC. This is a temporary, on-call position suited for someone who thrives in a customer-facing environment and wants to be part of one of Canada’s most recognized public service organizations.

In this role, you’ll be working directly with the public at a post office counter, helping customers with their mailing needs, sorting and processing mail, and resolving service issues on the spot. If you’re comfortable with cash transactions, enjoy helping people, and can handle the physical demands of a postal environment, this could be a solid fit.

About the Role: Post Office Assistant

As a Post Office Assistant, your day-to-day will revolve around serving customers at the counter, selling postal products and services, and keeping mail operations running smoothly. You’ll process and sort mail into the correct classifications, hand out forms and information, and make sure customers leave with their issues resolved. The role requires both people skills and physical stamina — you’ll be on your feet, lifting mail containers, and staying sharp throughout your shift.

This position is on-call and temporary, meaning you’ll need flexibility in your schedule. Canada Post prioritizes candidates who live within or near the community where the post office is located. The role is governed by Canada Post’s core values of Trust, Respect, and Deliver, and all staff are expected to embody behaviours that reflect those values daily.

Benefits and Salary

This on-call Post Office Assistant position pays $20.54 per hour. As a temporary, on-call role, specific benefits details were not outlined in the posting. Canada Post is committed to fostering an equitable and inclusive workplace and encourages applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women.

Responsibilities

Working at a Canada Post retail counter means you’re the face of the organization for customers every single day. Your responsibilities span from direct customer service to mail handling and administrative tasks, all of which keep the post office running efficiently and reliably.

• Sell postal products and services to both the business community and the general public
• Sort and process incoming and outgoing mail into the appropriate classifications
• Distribute mail accurately and in a timely manner
• Provide customers with relevant information, forms, and guidance
• Resolve delivery and service difficulties thoroughly and promptly to ensure customer satisfaction
• Handle cash transactions accurately as part of counter service duties
• Lift and move mail containers weighing up to 50 lbs and perform physical tasks including pushing, pulling, and standing for extended periods

Requirements / Skills

Canada Post is looking for candidates who are customer-focused, physically capable, and comfortable working in a retail or service environment. The ideal person is flexible with their availability and has some background in public-facing work or business administration.

• High school diploma or provincial equivalency and/or experience in business administration
• Customer service experience in a retail or service environment, including sales and cash handling
• Understanding of general accounting or post office accounting systems
• Physical fitness to lift mail containers up to 50 lbs, push or pull boxes, sort mail, and stand for extended periods
• Schedule flexibility to be available for temporary, on-call work as needed
• French language skills — French is essential for this position

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your relevant customer service and retail experience before submitting.

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