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Post Office Assistant – Canada Post – Pouce Coupe, BC

Location: Vancouver, BC | Company: Canada Post

Canada Post is looking for a dependable and customer-focused Post Office Assistant to join their team in Pouce Coupe, British Columbia. This is a term, on-call position that plays a direct role in serving the local community through essential postal services. If you enjoy working with the public and thrive in a hands-on retail environment, this could be a great fit.

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Day-to-day, you’ll be at the front counter helping customers with their postal needs — from selling postal products and processing transactions to sorting and distributing mail. The role requires someone who can handle a variety of tasks efficiently while maintaining a welcoming, professional attitude toward every person who walks through the door.

About the Role: Post Office Assistant

As a Post Office Assistant at Canada Post in Pouce Coupe, you’ll be responsible for delivering reliable counter services to both the general public and local businesses. Your work will include processing mail, handling cash and sales transactions, and providing accurate information and forms to customers. Since this is an on-call position, flexibility and availability are key parts of the role.

You’ll also be expected to address any delivery or service issues that arise and resolve them quickly and thoroughly. Canada Post values a culture built on Trust, Respect, and Deliver, and every team member is expected to embody those principles in their daily interactions — whether with colleagues or the public. Physical readiness is also important, as the role involves lifting mail containers up to 50 lbs and standing for extended periods.

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Benefits and Salary

This position offers a wage of $20.54 per hour. As part of Canada Post, employees benefit from working with one of Canada’s most recognized national institutions. The company is committed to equity, diversity, and inclusion in the workplace and fosters an environment where all employees are respected and supported.

Job Details

📌 Job Type: Term / On Call

🏢 Company: Canada Post

📍 Location: Pouce Coupe, BC

🆔 Requisition ID: 198704

⏱️ Schedule: On Call

💰 Pay: $20.54/hr

🗓️ Job Closing Date: August 23, 2026

Responsibilities

Working at the post office counter means no two days are exactly the same. As a Post Office Assistant, you’ll be the face of Canada Post for Pouce Coupe residents, handling everything from retail postal transactions to mail processing. These responsibilities are essential to keeping the local community connected.

  • Sell postal products and services to the public and local business community
  • Sort and distribute incoming mail into the appropriate classifications efficiently and accurately
  • Process mail and assist customers with completing required postal forms
  • Provide information to customers regarding available services, rates, and procedures
  • Resolve delivery and service issues quickly and thoroughly to ensure customer satisfaction
  • Handle cash transactions accurately as part of daily retail operations
  • Lift and move mail containers weighing up to 50 lbs as needed

Requirements / Skills

Canada Post is looking for someone who is comfortable interacting with the public in a retail or customer service setting and who can handle the physical demands of postal work. The ideal candidate resides in the Pouce Coupe community and is available for on-call shifts as needed.

  • High school diploma or provincial equivalency, and/or experience in business administration
  • Retail or service environment experience, including sales and cash handling
  • Understanding of accounting systems, including general or post office accounting
  • Physical fitness to lift containers up to 50 lbs, push/pull boxes, and stand for extended periods
  • Flexibility and availability for temporary, on-call work schedules
  • Strong communication skills in English (English Essential)

How to Apply

To apply for this Post Office Assistant position with Canada Post in Pouce Coupe, use the official application link below. Make sure your resume is up to date before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant role at Canada Post in Pouce Coupe is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or service counter environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a post office, retail store, or customer-facing role, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, cash transactions, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “processed 60+ customer transactions daily” or “maintained accurate cash reconciliation over 2 years”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a good fit for this opportunity in Pouce Coupe. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, and Deliver), recent news, and community programs beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, and working under pressure. Dress appropriately for a retail/postal services environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and scheduling expectations. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.