Post Office Assistant (Term) – Canada Post – Petite-Rivière-Saint-François, QC

Canada Post is looking for an on-call Post Office Assistant to join their team in Petite-Rivière-Saint-François, Quebec. This is a temporary, on-call position ideal for someone who lives in or near the community and enjoys working directly with the public in a retail and customer service environment. If you’re someone who takes pride in helping others and can handle a varied workload with professionalism, this role is worth a closer look.

Day-to-day, you’ll be at the counter serving customers, processing mail, and making sure postal operations run smoothly. The work is hands-on and community-focused — you’ll be the face of Canada Post for the people who walk through that door.

About the Role: Post Office Assistant

As a Post Office Assistant, your primary focus will be delivering counter services to customers using a customer-first approach. You’ll be responsible for selling postal products and services, processing mail, and handling a range of customer inquiries. The role involves both front-facing service and behind-the-scenes sorting and distribution work.

This position also carries responsibilities related to cash transactions, accounting systems, and resolving delivery and service issues in a timely manner. Given that it may be classified as a Safety Sensitive position, candidates must comply with Canada Post’s Substance Use Policy. A security screening is also part of the selection process.

Benefits and Salary

This on-call, temporary position offers a wage of $20.54/hour. Canada Post is committed to building an inclusive and accessible workplace and provides accommodation throughout the hiring process for candidates who require it. The company also values equity and diversity, actively encouraging applications from Indigenous Peoples, persons with disabilities, visible minorities, and women. Preference will be given to Indigenous People (First Nations, Métis or Inuit) or persons with a disability as part of a special employment equity initiative — candidates from these groups who wish to be considered under this preference must self-identify.

Responsibilities

Working as a Post Office Assistant means you’ll be handling a mix of customer-facing service and mail processing duties each time you’re called in. Your work directly supports the community by keeping postal services running reliably and efficiently.

• Sell postal products and services to members of the business community and general public
• Sort and distribute incoming mail into appropriate classifications accurately and efficiently
• Process mail and handle related administrative tasks in accordance with Canada Post procedures
• Provide customers with relevant information, forms, and guidance on postal services
• Resolve delivery and service difficulties promptly, ensuring customer concerns are addressed thoroughly
• Handle cash transactions and apply an understanding of general or post office accounting systems
• Lift and move mail containers of up to 50 lb, push or pull boxes, and stand for extended periods

Requirements / Skills

The ideal candidate for this Post Office Assistant role brings a combination of customer service experience, physical readiness, and flexibility for on-call scheduling. Canada Post values candidates who are community-minded and can represent the organization professionally at the counter.

• High school diploma or provincial equivalency and/or experience in business administration
• Customer service experience in a retail or service environment, including sales and cash handling
• French language proficiency — French is essential for this position
• Familiarity with accounting systems, including general or post office-specific systems
• Physical fitness to lift up to 50 lb, stand for extended periods, and perform sorting and handling tasks
• Flexibility and availability for temporary, on-call work as needed
• Local residency preferred — ideally residing in the community or within a 50 km radius of the post office

How to Apply

To apply for this position, use the official link below to submit your application through Canada Post’s careers portal. Make sure your resume clearly demonstrates how you meet the stated qualifications, as Canada Post cannot make assumptions about your education or experience.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Canada Post in Petite-Rivière-Saint-François.