Post Office Assistant (Term) – Canada Post – Percé, QC

Canada Post is looking for an on-call Post Office Assistant (Term) to serve customers across several post offices in the Percé region of Quebec. If you enjoy working with the public, have a knack for retail and customer service, and want to contribute to a national institution, this on-call position could be a solid fit — especially if you already live in or near one of the communities served.

This role puts you at the front counter of your local post office, where you’ll be the face of Canada Post for residents and businesses alike. From selling postal products to sorting mail and resolving delivery issues, you’ll handle a variety of tasks that keep your community connected.

About the Role: Post Office Assistant

As a Post Office Assistant, your primary responsibility is delivering friendly, efficient counter service to customers. You’ll sell postal products and services, process mail, handle cash transactions, and make sure customers leave with the help they need. The role covers multiple post office locations in the Percé region, including Barachois, Saint-George-de-Malbaie, Cap-D’Espoir, and Val-D’Espoir.

Because this is an on-call, term position, flexibility is key. You’ll need to be available when called upon and comfortable stepping into a fast-paced retail and service environment. Canada Post values trust, respect, and a genuine commitment to delivering for others — qualities that shape how this team operates day to day.

Benefits and Salary

This position offers a pay rate of $20.54 per hour. As part of Canada Post, you’ll be working for one of Canada’s most recognized Crown corporations, with a team that is actively committed to equity, diversity, and inclusion in the workplace. Canada Post is also dedicated to workplace accessibility and will provide accommodations throughout the hiring process as needed.

Responsibilities

Working behind the counter of a Canada Post retail location, you’ll be responsible for a mix of customer-facing and operational duties. Each task plays a direct role in making sure local mail runs smoothly and that customers receive accurate, helpful service every time they visit.

• Sell postal products and services to members of the public and the local business community
• Sort and distribute mail into the appropriate classifications for efficient processing
• Provide customers with information, guidance, and necessary forms
• Resolve delivery and service issues promptly and thoroughly to maintain customer satisfaction
• Handle cash transactions accurately as part of retail counter service

Requirements / Skills

Canada Post is looking for candidates who are comfortable in a public-facing retail environment and can handle the physical and scheduling demands of an on-call position. Strong communication skills in both official languages are required, as this is a bilingual position. Preference will be given to Indigenous Peoples (First Nations, Métis, or Inuit) and Persons with disabilities as part of Canada Post’s employment equity initiatives.

• High school diploma or provincial equivalency, and/or experience in business administration
• Retail or service experience involving interaction with the public, including sales and cash handling
• Understanding of general or post office accounting systems
• Physical fitness to lift mail containers up to 50 lb, push or pull boxes, sort mail, and stand for extended periods
• Flexibility to be available for temporary, on-call work as needed
• Bilingual proficiency (French and English) as per the Bilingual Imperative language requirement
• Preference given to candidates who reside in the community where the post office is located

How to Apply

To apply for this Post Office Assistant (Term) position with Canada Post, use the official application link below. Make sure your resume is up to date and reflects any relevant retail, customer service, or mail-handling experience before submitting.

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