Post Office Assistant (Term) – Canada Post – Paspébiac, QC

Canada Post is looking for an on-call Post Office Assistant (Term) to serve customers across the Paspébiac region in Quebec. This position covers multiple post offices in the area — including Newport, Gascons, Port-Daniel, Shigawake, Saint-Godefroi, New-Carlisle, and Paspébiac itself — making it a great fit for someone who lives locally and wants flexible, meaningful work with one of Canada’s most recognized public service organizations.

In this role, you’ll be the face of Canada Post at the counter, helping customers with postal products and services while keeping mail processing running smoothly. If you enjoy working with the public, thrive in a fast-paced retail environment, and are comfortable handling cash transactions, this on-call opportunity could be a solid fit.

About the Role: Post Office Assistant (Term)

As a Post Office Assistant, your day-to-day will revolve around customer service at the counter and behind the scenes mail handling. You’ll be selling postal products, processing transactions, sorting mail, and helping customers navigate any delivery or service issues they run into. The work is hands-on and varied, so no two shifts look exactly the same.

Because this is an on-call, term position, flexibility is key. You should be available to step in as needed across any of the seven post offices in the region. The role also comes with some physical demands — you’ll be on your feet for extended periods and may need to lift mail containers weighing up to 50 lbs, so being in good physical condition is important.

Benefits and Salary

This position offers a wage of $20.54 per hour. As a term employee with Canada Post, you’ll be working for a well-established national organization that values equity, diversity, and inclusion. Canada Post is also committed to workplace accessibility and making accommodations available throughout the hiring process and beyond.

Responsibilities

Working at a Canada Post counter means being the go-to person for customers who need help with a wide range of postal needs. From selling stamps and parcels to resolving delivery concerns, the Post Office Assistant plays an important role in keeping both customers and mail operations on track. Here’s what the role involves on a day-to-day basis:

• Sell postal products and services to members of the public and the local business community
• Sort and process incoming and outgoing mail into the appropriate classifications
• Provide customers with relevant information, forms, and guidance on postal services
• Resolve delivery and service difficulties quickly and thoroughly to maintain customer satisfaction
• Handle cash transactions and operate post office accounting systems accurately
• Lift and move mail containers weighing up to 50 lbs, push or pull boxes, and stand for extended periods

Requirements / Skills

Canada Post is looking for someone who’s comfortable working directly with the public and can handle the physical and administrative demands of a post office environment. A strong candidate will bring a customer-first attitude, solid communication skills in both French and English (bilingual is required), and the flexibility to be available on short notice.

• High school diploma or provincial equivalency, and/or experience in business administration
• Customer service experience in a retail or service environment, including cash handling and sales
• Bilingual (French/English) — Bilingual Imperative (–BB) language requirement applies
• Familiarity with general or post office accounting systems is an asset
• Physical fitness to lift mail containers up to 50 lbs, stand for extended periods, and push or pull boxes
• Flexibility to be available for on-call, temporary shifts as needed across multiple locations
• Preference will be given to Indigenous Peoples (First Nations, Métis, or Inuit) and Persons with disabilities as part of Canada Post’s employment equity initiative

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects relevant customer service and retail experience before submitting.

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