Post Office Assistant – Canada Post – Okanagan Falls, BC

Canada Post is looking for a reliable and customer-focused Post Office Assistant to join their team in Okanagan Falls, BC. This is a term, on-call position — ideal for someone who lives in the community and is ready to step in when needed to keep postal services running smoothly for local residents and businesses.

Working at the post office counter, you’ll be the face of Canada Post — helping customers access postal products and services, sorting and distributing mail, and resolving service issues with a calm and professional manner. If you enjoy working with the public and have a knack for retail and customer service, this could be a great fit.

About the Role: Post Office Assistant

As a Post Office Assistant, your day-to-day work centres around the post office counter, where you’ll sell postal products and services to both the general public and local businesses. You’ll also handle mail sorting, distribution, and processing, ensuring each piece reaches its correct classification efficiently.

This role requires someone who is physically capable of lifting mail containers up to 50 lbs, standing for extended periods, and moving boxes as needed. You’ll be expected to uphold Canada Post’s core values — Trust, Respect, and Deliver — in every interaction, maintaining a safe and respectful environment for customers and colleagues alike.

Benefits and Salary

This position offers a wage of $20.54 per hour. As an on-call term employee with Canada Post, you’ll have the flexibility to pick up shifts as they arise within the Okanagan Falls community. Canada Post is committed to employment equity and building an inclusive, accessible workplace for all employees.

Responsibilities

As a Post Office Assistant in Okanagan Falls, your responsibilities cover both customer-facing service and back-of-house mail operations. These tasks are essential to ensuring the community receives reliable and efficient postal service every day.

• Sell postal products and services to members of the public and local business customers
• Sort, distribute, and process mail into the appropriate classifications accurately and efficiently
• Provide customers with information, forms, and guidance on postal services
• Resolve delivery and service difficulties thoroughly and promptly to maintain customer satisfaction
• Handle cash transactions and operate point-of-sale systems as part of counter service duties
• Lift and move mail containers weighing up to 50 lbs, push or pull boxes, and stand for extended periods

Requirements / Skills

The ideal candidate is someone who already lives in the Okanagan Falls community and has experience dealing with the public in a retail or service setting. Canada Post values individuals who can handle both customer interactions and physical tasks with equal professionalism.

• High school diploma or provincial equivalency and/or experience in business administration
• Customer service or retail experience including sales and cash handling
• Familiarity with accounting systems or general post office financial processes is an asset
• Physical fitness to lift mail containers up to 50 lbs, stand for long periods, and perform sorting tasks
• Flexibility and availability for on-call, temporary shifts as needed

How to Apply

To apply for this Post Office Assistant position with Canada Post in Okanagan Falls, use the link below to visit the official job posting. Make sure your resume is up to date before submitting your application.

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