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Post Office Assistant – Canada Post – Mount Lehman, BC

Location: Vancouver, BC | Company: Canada Post

Canada Post is looking for a Post Office Assistant (Term) to join their team in Mount Lehman, British Columbia. This is an on-call, term position suited to someone who enjoys working directly with the public and takes pride in delivering reliable, friendly service. If you’re a local community member with a background in retail or customer service, this could be a great fit.

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In this role, you’ll be the face of Canada Post at the local post office counter — helping customers with postal products and services, processing mail, and resolving delivery issues. It’s a hands-on position that blends customer interaction, mail sorting, and basic accounting and cash handling responsibilities.

About the Role: Post Office Assistant

As a Post Office Assistant, your daily work centres around providing counter services to members of the public and local businesses. You’ll sell postal products, help customers with forms and information, and sort and process incoming and outgoing mail into the correct classifications. The role requires someone who is organized, personable, and comfortable managing cash transactions and post office accounting systems.

Because this is an on-call position, flexibility is essential. You’ll need to be available as needed and ready to step in at short notice. Canada Post values teamwork, safety, and a respectful workplace — candidates should be comfortable lifting mail containers up to 50 lbs and standing for extended periods as part of the physical demands of the job.

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Benefits and Salary

This position offers a wage of $20.54 per hour. As a term, on-call role with Canada Post, it’s a solid opportunity to gain experience within a nationally recognized organization that is committed to equity, diversity, and inclusion. Canada Post is also dedicated to workplace accessibility and provides accommodations for candidates who require them during the hiring process.

Job Details

📌 Job Type: On Call / Term

🏢 Company: Canada Post

📍 Location: Mount Lehman, BC

🆔 Requisition ID: 197722

🗓️ Date Posted: 2026-07-14

💰 Pay: $20.54 per hour

Responsibilities

Working at the post office counter means every day looks a little different. From processing mail to helping a neighbour track down a package, the Post Office Assistant plays an important role in keeping the community connected. The responsibilities below reflect the core of what this role involves on a day-to-day basis.

  • Sell postal products and services to members of the public and local businesses
  • Sort and distribute mail into appropriate classifications as part of daily processing
  • Provide customers with accurate information, forms, and guidance on postal services
  • Resolve delivery and service issues thoroughly and in a timely manner
  • Handle cash transactions and operate basic post office accounting systems
  • Lift and move mail containers of up to 50 lbs and remain on your feet for extended periods

Requirements / Skills

Canada Post is looking for a candidate who is comfortable with the public, quick on their feet, and able to adapt to an on-call schedule. Previous experience in a retail or service environment is valued, and preference will be given to Indigenous Peoples (First Nations, Métis or Inuit) and Persons with disabilities as part of a special employment equity initiative. Local community residents are strongly encouraged to apply.

  • High school diploma or provincial equivalency and/or relevant experience in business administration
  • Customer service experience in a retail or service setting, including sales and cash handling
  • Familiarity with accounting systems, including general or post office accounting
  • Physical fitness to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
  • Flexibility and availability for on-call, temporary work as needed
  • Bilingual (English/French) — Bilingual Imperative (–BB) language requirement applies

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your relevant retail, customer service, or postal experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Mount Lehman is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or counter service environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or public-facing roles, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, cash transactions, and mail sorting that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ transactions daily” or “resolved customer complaints with a 95% satisfaction rate”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a good fit for this opportunity in Mount Lehman. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values — Trust, Respect, and Deliver — and be ready to speak to how they align with your own work ethic. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, and working under pressure. Dress appropriately for a retail/postal service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the on-call schedule and team structure. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.