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Post Office Assistant (Term) – Canada Post – Mont-Tremblant, QC

Location: Montreal, QC | Company: Canada Post

Canada Post is looking for a dependable and customer-focused Post Office Assistant (Term) to join their team in Mont-Tremblant, Quebec. This is an on-call, term position that puts you at the front lines of one of Canada’s most trusted national institutions — serving residents and businesses in your own community with postal products and services.

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Working at the Mont-Tremblant Post Office, you’ll handle everything from selling postal products to sorting and processing mail, all while delivering the kind of helpful, efficient service that Canadians rely on daily. If you enjoy working with the public and want a flexible role close to home, this could be a strong fit.

About the Role: Post Office Assistant

As a Post Office Assistant, your day-to-day work centres on retail counter service, where you’ll assist customers with purchases, answer questions, provide forms, and resolve delivery or service issues. You’ll also be responsible for sorting, distributing, and processing mail into the correct classifications — tasks that require accuracy, physical capability, and a steady work ethic.

This role requires bilingual communication (French and English) as per the language requirement of Bilingual Imperative (–BB). You’ll also be expected to follow Canada Post’s Substance Use Policy, as the position may be considered Safety Sensitive. Working as part of a small, community-based team, you’ll uphold the organization’s values of trust, respect, and delivery in every customer interaction.

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Benefits and Salary

This position offers a pay rate of $20.14 per hour. As part of Canada Post, employees work for a nationally recognized organization with a strong commitment to employment equity, workplace accessibility, and inclusion. Canada Post provides an environment that embraces diversity and works to remove barriers for all employees.

Job Details

📌 Job Type: On Call / Term

🏢 Company: Canada Post

📍 Location: Mont-Tremblant, QC

🆔 Requisition ID: 190243

⏱️ Schedule: On call

💰 Pay: $20.14/hour

Responsibilities

The Post Office Assistant plays a vital role in keeping the local postal operation running smoothly. Each day involves direct interaction with customers, accurate mail handling, and quick problem-solving to ensure both the public and business community receive reliable service.

  • Sell postal products and services to members of the public and the local business community
  • Sort, distribute, and process mail into the appropriate classifications accurately and efficiently
  • Provide customers with information, forms, and guidance on postal services
  • Address delivery and service difficulties, resolving problems thoroughly and in a timely manner
  • Handle cash transactions and operate point-of-sale systems as part of retail counter duties
  • Lift and move mail containers weighing up to 50 lbs, and stand for extended periods as required

Requirements / Skills

Canada Post is seeking a candidate who is comfortable working directly with the public, is physically capable of the demands of the role, and can adapt to an on-call schedule. Ideally, you reside in or near the Mont-Tremblant community. Bilingualism is a mandatory requirement for this position.

  • High school diploma or provincial equivalency and/or experience in business administration
  • Customer service experience in a retail or service environment, including sales and cash handling
  • Bilingual (French and English) — Bilingual Imperative (–BB) is a firm requirement
  • Understanding of general accounting systems or post office accounting practices
  • Physical fitness to lift mail containers up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
  • Flexibility to be available for on-call and temporary work as needed

How to Apply

To apply for this Post Office Assistant (Term) position with Canada Post in Mont-Tremblant, use the official application link below. Make sure your resume is up to date and clearly demonstrates how you meet the stated requirements before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Mont-Tremblant is perfect for candidates who excel in customer service, bilingual communication, and retail cash handling. On your resume, emphasize any experience with public-facing service roles, attention to detail in mail or inventory handling, and your ability to work in a fast-paced environment. If you’ve previously worked in retail, postal services, or community-facing roles, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, bilingual customer service, and retail counter operations that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ customer transactions daily” or “resolved delivery issues with a 95% first-contact resolution rate”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re well-suited for this on-call role in Mont-Tremblant. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, Deliver), recent news, and community initiatives beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, and working under time pressure. Dress appropriately for a retail and public service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, scheduling expectations, and community involvement. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.