Post Office Assistant (Term) – Canada Post – Matapédia, QC

Canada Post is looking for an on-call Post Office Assistant (Term) to serve customers across the Matapédia and Pointe-à-la-Croix region of Quebec. This is a great opportunity for someone who enjoys working directly with the public and wants to be part of a national institution that connects communities from coast to coast.

In this role, you’ll be on the front lines of a busy retail post office environment — selling postal products, sorting and processing mail, helping customers find the right services, and resolving delivery issues as they come up. The work is hands-on, varied, and requires someone who’s comfortable juggling customer service and back-of-office tasks alike.

About the Role: Post Office Assistant (Term)

As a Post Office Assistant, your day-to-day will revolve around providing counter services to the public and business community. You’ll be handling postal product sales, assisting customers with forms and inquiries, and making sure mail is sorted and processed accurately. The position serves multiple post offices in the region, including Matapédia, Pointe-à-la-Croix, Escuminac, Saint-Alexis-de-Matapédia, Saint-François-d’Assise, and L’Ascension-de-Patapédia.

This is an on-call, term position, so flexibility is essential. Canada Post values employees who take a customer-focused approach and are committed to resolving issues thoroughly and quickly. The ideal candidate lives within the community they’d be serving, though applicants from nearby areas may also be considered.

Benefits and Salary

This position offers a wage of $20.54 per hour. As part of Canada Post, employees work within an organization that champions equity, diversity, and inclusion, and is committed to providing an accessible and respectful workplace for all. Canada Post actively encourages applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women.

Responsibilities

Working as a Post Office Assistant means you’re the face of Canada Post in your community. From processing transactions at the counter to sorting incoming mail, every task plays a role in keeping postal services running smoothly for residents and businesses in the region.

• Sell postal products and services to both the business community and general public
• Sort, distribute, and process mail into the appropriate classifications
• Provide customers with accurate information and the correct forms for their needs
• Resolve delivery and service issues thoroughly and in a timely manner
• Handle cash transactions and maintain accurate point-of-sale records
• Maintain a customer-focused approach in all interactions

Requirements / Skills

Canada Post is looking for someone who is comfortable in a public-facing retail environment and can handle both customer service and physical aspects of the job. The right candidate brings flexibility, physical capability, and a genuine commitment to helping people.

• High school diploma or provincial equivalency and/or experience in business administration
• Customer service experience in a retail or service environment, including sales and cash handling
• Understanding of general or post office accounting systems is an asset
• Physical fitness to lift mail containers up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
• Bilingual (French/English) — Bilingual Imperative (–BB) language requirement applies
• Flexibility to be available for on-call and temporary shifts as needed
• Preference given to candidates residing in the community served by the post office

How to Apply

To apply for this Post Office Assistant (Term) position with Canada Post, use the official application link below. Make sure your resume is up to date and reflects any relevant retail, customer service, or postal experience before submitting.

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