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Post Office Assistant (Term) – Canada Post – Laurierville, QC

Location: Montreal, QC | Company: Canada Post

Canada Post is looking for a dependable and customer-focused individual to join their team as an on-call Post Office Assistant (Term) serving Laurierville, QC and several surrounding communities. This posting covers multiple post office locations in the region, making it an ideal fit for someone who lives in or near the area and wants to contribute to a service that connects Canadians every day.

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Working on an on-call basis, you’ll be the face of Canada Post at the counter — selling postal products, processing mail, and helping customers resolve delivery and service questions. It’s a role that requires both physical stamina and a genuine interest in retail customer service.

About the Role: Post Office Assistant (Term)

As a Post Office Assistant, your day-to-day work centres on providing efficient and courteous counter service to the public and business community. You’ll handle sales transactions, sort and distribute mail, provide customers with the forms and information they need, and address any delivery or service concerns promptly. Canada Post notes that preference will be given to candidates who reside in the community being served.

This is a temporary, on-call position, so flexibility is essential. You’ll be expected to step in when needed across any of the covered post offices in the Laurierville region — including Inverness, Lourdes, Notre-Dame-de-Lourdes, Sainte-Agathe-de-Lotbinière, Val-Alain, and Saint-Jacques-de-Leeds. A French language proficiency is required, as French is essential for this role.

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Benefits and Salary

This position offers a pay rate of $20.54 per hour. As part of Canada Post, you’d be working for one of Canada’s most recognized public service organizations, with a commitment to equity, diversity, and inclusion in the workplace. Canada Post is also committed to accessibility and accommodating candidates throughout the hiring process.

Job Details

📌 Job Type: On Call / Temporary

🏢 Company: Canada Post

📍 Location: Laurierville, QC (and surrounding communities)

🆔 Requisition ID: 194882

⏱️ Schedule: On Call

💰 Pay: $20.54 per hour

Responsibilities

Working at a post office counter means every day brings different customer needs and operational tasks. As a Post Office Assistant, you’ll be responsible for keeping things running smoothly — from processing mail to handling sales and cash transactions — all while delivering reliable service to your community.

  • Sell postal products and services to members of the public and the local business community
  • Sort and distribute incoming mail, processing it into the appropriate classifications accurately and efficiently
  • Provide customers with relevant information, postal forms, and guidance on services
  • Resolve delivery and service difficulties in a thorough and timely manner
  • Handle cash transactions and interact with customers in a professional, courteous manner
  • Maintain a working understanding of post office accounting systems and procedures

Requirements / Skills

Canada Post is looking for someone who brings both customer service experience and the physical capability to handle the demands of a post office environment. Candidates who are comfortable in a retail or public-facing setting and can adapt to on-call scheduling will be well suited to this role.

  • High school diploma or provincial equivalency, and/or experience in business administration
  • Customer service experience in a retail or public-facing environment, including sales and cash handling
  • French language proficiency — French is essential for this position
  • Physical fitness to lift mail containers up to 50 lb, push or pull boxes, sort mail, and stand for extended periods
  • Flexible availability to work on an on-call, temporary basis as needed
  • Familiarity with general or post office accounting systems is an asset

How to Apply

To apply, use the link below to access the official Canada Post job posting and submit your application directly. Make sure your resume is up to date and reflects your customer service and retail experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Laurierville is perfect for candidates who excel in customer service, cash handling, and working with the public in a retail environment. On your resume, emphasize any experience with retail sales, mail processing, or counter service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a post office, convenience store, or any customer-facing retail role, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, cash transactions, and mail processing that appear in the posting. Quantify your achievements where possible (e.g., “processed 80+ customer transactions daily” or “maintained accurate cash float across 6-month retail contract”). Write a brief cover letter expressing your genuine interest in Canada Post and your connection to the Laurierville region. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values — Trust, Respect, and Deliver — and be ready to speak to how they align with your own work ethic. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, or prioritizing tasks during busy periods. Dress appropriately for a retail and public service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the on-call schedule, training process, and coverage areas. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.