Post Office Assistant – Canada Post – Lac-Beauport, QC

Canada Post is looking for a dependable, customer-focused individual to join the team at their Lac-Beauport post office as a Post Office Assistant (Term). This is an on-call, temporary position that places you at the heart of your community — helping residents and businesses access essential postal services every day.

Working at a Canada Post retail counter means no two shifts are exactly alike. From processing mail and selling postal products to resolving delivery issues and assisting customers directly, this role keeps you active and engaged throughout your time on the floor.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll be the face of Canada Post for customers visiting the counter. You’ll handle a range of tasks including sales of postal products, mail sorting and distribution, customer inquiries, and the processing of cash transactions — all in a busy retail environment where efficiency and accuracy matter.

This role also involves physical activity, including lifting mail containers weighing up to 50 lbs, pushing and pulling boxes, and standing for extended periods. Comfort with on-call scheduling and availability on short notice is essential, as this is a temporary, demand-driven position. Given the community-based nature of the role, French language proficiency is required, as this is a French Essential position.

Benefits and Salary

This Post Office Assistant role offers a wage of $20.54 per hour. As part of Canada Post, you’ll be working for one of Canada’s most recognized and trusted national institutions, with a commitment to equity, diversity, and inclusion in the workplace. Canada Post is also dedicated to accessibility and provides accommodations throughout the hiring process for candidates who require them.

Responsibilities

In this role, you’ll be responsible for delivering front-line postal counter services to both the general public and local businesses. Your day-to-day work directly supports the smooth operation of the Lac-Beauport post office and the community it serves.

• Sell postal products and services to business clients and members of the public
• Sort and distribute incoming mail into appropriate classifications accurately and efficiently
• Process mail and handle related administrative tasks in accordance with Canada Post procedures
• Provide customers with accurate information, forms, and guidance on postal services
• Resolve delivery and service difficulties thoroughly and promptly to ensure customer satisfaction
• Handle cash transactions and operate point-of-sale systems accurately
• Lift and move mail containers of up to 50 lbs as part of regular daily duties

Requirements / Skills

The ideal candidate for this position is someone with a customer-first mindset and hands-on experience in a retail or service environment. Canada Post values reliability, a positive attitude, and the ability to work independently in a community-facing role.

• High school diploma or provincial equivalency, and/or experience in business administration
• Customer service experience in a retail or public-facing setting, including sales and cash handling
• Familiarity with accounting systems, including general or post office accounting practices
• Physical fitness to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
• Flexibility and availability for on-call, temporary shifts as required
• French language proficiency — this is a French Essential position located in Quebec

How to Apply

To apply for this Post Office Assistant position with Canada Post in Lac-Beauport, click the link below to visit the official job posting. Make sure your resume is up to date and reflects your relevant experience before submitting your application.

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