Post Office Assistant – Canada Post – Labelle, QC

Canada Post is looking for a dependable and customer-focused Post Office Assistant to join their team in Labelle, Quebec. This is a term, on-call position offering hands-on experience in a retail postal environment, ideal for someone living in or near the community who enjoys serving the public and working in a fast-paced setting.

In this role, you’ll be the face of Canada Post at the local post office, helping customers with postal products and services, processing mail, and resolving delivery issues. If you thrive in a customer-facing environment and are comfortable with cash transactions and retail sales, this could be a great fit.

About the Role: Post Office Assistant

As a Post Office Assistant, your day-to-day will revolve around providing efficient, friendly counter service to both walk-in customers and the local business community. You’ll sell postal products and services, handle cash, provide forms and information, and ensure mail is accurately sorted and distributed. This position requires physical readiness and scheduling flexibility, as it is an on-call, term role.

Working at a community post office means being a trusted resource for residents. You’ll be expected to resolve delivery and service issues quickly and professionally, reflecting Canada Post’s core values of Trust, Respect, and Deliver. A security screening process is part of the selection, so candidates should be prepared for that step.

Benefits and Salary

This on-call term position offers a wage of $18.44 per hour. While this is a term role, it provides valuable experience within a well-established national organization. Canada Post is committed to an inclusive, accessible, and equitable workplace, and encourages applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women.

Responsibilities

Working at a community post office means wearing several hats. As a Post Office Assistant, you’ll support customers, manage mail processing, and ensure the smooth daily operation of the counter. These responsibilities are essential to keeping Canada Post’s service standards high at the local level.

• Sell postal products and services to walk-in customers and local businesses
• Sort and distribute incoming and outgoing mail into the appropriate classifications
• Provide customers with relevant postal information and required forms
• Resolve delivery and service difficulties in a timely and thorough manner
• Process cash transactions accurately in accordance with post office accounting procedures
• Maintain a welcoming and customer-focused counter environment

Requirements / Skills

Canada Post is looking for a candidate who is comfortable working with the public, physically capable of handling mail, and flexible enough for on-call scheduling. Preference will be given to candidates who reside in the community or within a 50 km radius of the post office. French language proficiency is essential for this role.

• High school diploma or provincial equivalency and/or business administration experience
• Customer service or retail experience, including cash handling and sales transactions
• Understanding of general accounting or post office accounting systems
• Physical fitness to lift mail containers up to 50 lbs, push/pull boxes, and stand for extended periods
• Scheduling flexibility for temporary, on-call availability
• French language proficiency — French is essential for this position

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and reflects your customer service and retail experience before submitting.

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