Post Office Assistant (Term) – Canada Post – Kuujjuaq, QC

Canada Post is looking for a motivated Post Office Assistant (Term) to join their team in Kuujjuaq, Quebec. This on-call position is a great fit for someone who enjoys working directly with the public and takes pride in delivering reliable, friendly counter and postal services to the local community. Candidates who reside within the community are given priority consideration.

In this role, you’ll be at the heart of daily postal operations — helping customers navigate postal products, processing mail, and resolving service concerns efficiently. It’s hands-on, community-focused work that plays a meaningful part in keeping Kuujjuaq connected to the rest of Canada.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll be responsible for providing front-line customer service at the post office counter, handling mail sorting and distribution, and assisting members of the public and the business community with their postal needs. You’ll be expected to process sales and cash transactions accurately, answer customer inquiries, and supply customers with the forms and information they need.

This is a term, on-call position with variable hours from Monday through Saturday. You’ll need to be flexible and available as needed, and you should be comfortable working on your feet for extended periods. Physical fitness is important — the role involves lifting mail containers weighing up to 50 lbs, as well as pushing, pulling, and sorting mail. A security screening is required as part of the selection process, and the position may be considered Safety Sensitive under Canada Post’s Substance Use Policy.

Benefits and Salary

This position offers a salary of $25.01 per hour. Canada Post is committed to providing an inclusive and barrier-free work environment and offers accommodation throughout the hiring process. The organization values diversity and is dedicated to employment equity, welcoming applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women. Note that preference will be given to Indigenous people (First Nations, Métis or Inuit) or persons with a disability as part of a special measure employment equity initiative.

Responsibilities

Working at the post office counter in Kuujjuaq, a Post Office Assistant plays an essential role in keeping both residential and business customers connected through reliable mail and postal services. Each shift brings a mix of customer interactions, mail handling, and administrative tasks that keep operations running smoothly.

• Sell postal products and services to members of the public and local businesses
• Sort and distribute incoming and outgoing mail into the appropriate classifications
• Process customer transactions accurately, including sales and cash handling
• Provide customers with relevant information, forms, and guidance on postal services
• Resolve delivery and service difficulties in a thorough and timely manner
• Lift and handle mail containers of up to 50 lbs, and perform physical tasks such as pushing, pulling, and sorting

Requirements / Skills

Canada Post is looking for someone with a customer-focused mindset and the physical stamina to handle a hands-on work environment. The ideal candidate already lives in the Kuujjuaq community and brings prior experience in a retail or service setting where they’ve worked with the public directly.

• Education: High school diploma or provincial equivalency, and/or experience in business administration
• Customer service experience: Prior experience in a retail and/or public-facing service environment, including sales and cash transactions
• Accounting knowledge: Familiarity with general or post office accounting systems is an asset
• Physical fitness: Ability to lift mail containers up to 50 lbs, stand for extended periods, and perform sorting and handling tasks
• Flexibility: Availability for on-call, variable-hour work from Monday through Saturday
• Language: English Essential

How to Apply

To apply for this Post Office Assistant position with Canada Post in Kuujjuaq, use the official application link below. Ensure your resume clearly outlines how your education and experience meet the stated requirements, as Canada Post cannot make assumptions on your behalf.

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