Post Office Assistant (Term) – Canada Post – Grande-Vallée, QC

Canada Post is looking for an on-call Post Office Assistant (Term) to serve customers across the Grande-Vallée region of Quebec, including the post offices in Petite-Vallée, Grande-Vallée, and Cloridorme. If you enjoy working with the public, thrive in a retail and service environment, and are available on a flexible, on-call basis, this could be a great fit for you.

In this role, you’ll be the face of Canada Post at the counter — selling postal products, processing mail, and helping customers navigate any service questions or delivery issues they may encounter. It’s a hands-on position that calls for someone who is organized, customer-focused, and physically capable of handling the demands of postal operations.

About the Role: Post Office Assistant

As a Post Office Assistant, your day-to-day will revolve around delivering excellent counter service to members of the public and the local business community. You’ll sell postal products and services, sort and distribute mail into the appropriate classifications, and provide customers with the information and forms they need. When delivery or service issues arise, you’ll be expected to address them promptly and thoroughly.

This is an on-call, term position, so flexibility is essential. Candidates who reside in the community are preferred, though applicants from surrounding areas may be considered based on need. Canada Post values Trust, Respect, and Deliver — principles that guide how team members interact with one another and serve Canadians every day.

Benefits and Salary

This position offers a wage of $20.54 per hour. As part of Canada Post, you’ll be joining one of the country’s most recognized public service organizations, with a commitment to equity, diversity, and inclusion in the workplace. Canada Post is dedicated to fostering an accessible, respectful, and welcoming environment for all employees.

Responsibilities

Working at the post office counter, you’ll handle a range of tasks that keep Canada Post running smoothly for local residents and businesses. Each responsibility plays a direct role in maintaining the quality and reliability of postal services in the community.

• Sell postal products and services to the public and local business community
• Sort and distribute incoming mail into the appropriate classifications accurately and efficiently
• Process mail in accordance with Canada Post procedures and standards
• Provide customers with relevant information, forms, and guidance on postal services
• Resolve delivery and service difficulties in a thorough and timely manner
• Handle cash transactions and operate point-of-sale systems as part of counter service

Requirements / Skills

The ideal candidate for this Post Office Assistant role brings a combination of customer service experience and the physical ability to handle the demands of a mail processing environment. Canada Post is particularly looking for someone who is flexible, community-oriented, and comfortable working in a bilingual (French Essential) setting.

• Education: High school diploma or provincial equivalency, and/or experience in business administration
• Customer service experience: Prior experience interacting with the public in a retail or service environment, including sales and cash handling
• Accounting knowledge: Familiarity with general or post office accounting systems is an asset
• Physical fitness: Ability to lift mail containers of up to 50 lbs, push or pull boxes, sort mail, and stand for extended periods
• Flexibility: Availability for temporary, on-call work as scheduling demands
• Language: French is essential for this position given the community served

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects any relevant retail, customer service, or postal experience before submitting.

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