Post Office Assistant (Term) – Canada Post – Fermont, QC

Canada Post is looking for a motivated Post Office Assistant (Term) to join the team in Fermont, Quebec. This is an on-call, temporary position ideal for someone who lives in or near the community and is comfortable working directly with the public in a retail postal environment. If you’re dependable, people-oriented, and ready to step in when needed, this role is worth a look.

Day-to-day, you’ll be the face of the post office — helping customers with postal products and services, processing mail, and resolving any delivery or service issues that come up. It’s a role that blends customer service, cash handling, and mail sorting, so no two shifts are quite the same.

About the Role: Post Office Assistant

As a Post Office Assistant, your main focus will be providing friendly and efficient counter service to both the general public and local businesses. You’ll sell postal products, answer customer questions, provide relevant forms, and make sure mail is sorted and distributed correctly. The role requires you to stay calm and solutions-oriented when customers come to you with delivery issues or service concerns.

Because this is an on-call position, flexibility is key. You’ll need to be available on short notice and comfortable with the physical demands of the job, including lifting mail containers up to 50 lbs, standing for extended periods, and sorting mail efficiently. Safety awareness and adherence to Canada Post’s policies and procedures are expected at all times.

Benefits and Salary

This position offers a wage of $20.54 per hour. As a temporary, on-call employee, specific benefit eligibility may vary, but Canada Post is committed to a respectful and equitable workplace for all employees. The company actively supports accessibility and accommodation for those who require it throughout the hiring process.

Responsibilities

Working at the post office counter means being the primary point of contact for community members and local businesses. Your responsibilities cover everything from mail processing to customer problem-solving, making attentiveness and efficiency essential to doing the job well.

• Sell postal products and services to members of the public and the local business community
• Sort and distribute incoming mail into appropriate classifications accurately and efficiently
• Process mail and handle related administrative tasks as required
• Provide information and necessary forms to customers in a clear and helpful manner
• Resolve delivery and service issues thoroughly and in a timely fashion to ensure customer satisfaction
• Handle cash transactions and use general post office accounting systems responsibly
• Lift and move mail containers weighing up to 50 lbs and stand for extended periods as needed

Requirements / Skills

Canada Post is looking for someone who is personable, physically capable, and comfortable in a fast-paced retail service setting. The ideal candidate is a Fermont community resident who can respond quickly to on-call shifts and bring a customer-first mindset to every interaction.

• High school diploma or provincial equivalency and/or relevant experience in business administration
• Customer service experience in a retail or service environment, including sales and cash handling
• Basic understanding of general or post office accounting systems
• Physical fitness to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
• Flexibility to be available for temporary, on-call work as needed
• French language proficiency — French is essential for this role
• Willingness to undergo a security screening process as part of the selection

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects any relevant retail, customer service, or mail-handling experience before submitting.

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