Post Office Assistant (Term) – Canada Post – Eastman, QC
Location: Montreal, QC | Company: Canada Post
Canada Post is looking for a Post Office Assistant (Term) to join their team on an on-call basis in Eastman, Quebec (with potential coverage in Mansonville). This is a great fit for someone who enjoys working directly with the public and wants to be a valued part of their local community through a trusted national institution.
In this role, you’ll be the face of Canada Post at the counter — helping customers with postal products and services, sorting and processing mail, and resolving delivery issues with a steady, customer-first attitude. The pace is real, the work is varied, and your presence makes a genuine difference in the community you serve.
About the Role: Post Office Assistant (Term)
As a Post Office Assistant, your day-to-day work centres on delivering reliable, friendly counter service to both the general public and local businesses. You’ll handle sales transactions, mail sorting and distribution, and make sure customers walk away with the information and forms they need. This is an on-call, term position, so flexibility is key — you’ll be called in as needed to support post office operations.
Working at a Canada Post retail location also means being physically active — lifting mail containers, sorting parcels, and standing for extended periods are all part of the job. Bilingual proficiency (English and French) is required for this position, as you’ll be serving a diverse local clientele.
Benefits and Salary
This on-call term position offers a wage of $20.54 per hour. Canada Post is committed to a respectful, accessible, and inclusive workplace, and encourages applications from Indigenous Peoples, Persons with disabilities, members of visible minorities, and women. Preference will be given to Indigenous People or Persons with disabilities under a special measure employment equity initiative.
Job Details
📌 Job Type: On Call / Term
🏢 Company: Canada Post
📍 Location: Eastman, QC (also Mansonville)
🆔 Requisition ID: 196399
🗓️ Job Closing Date: 2026-07-31
⏱️ Schedule: On call
💰 Pay: $20.54/hour
Responsibilities
As a Post Office Assistant, you’ll be involved in a range of tasks that keep the post office running smoothly for the community. From serving customers at the counter to handling mail sorting in the back, your work directly supports Canada Post’s commitment to reliable delivery and service.
- Sell postal products and services to members of the public and the local business community
- Sort and distribute incoming and outgoing mail into the correct classifications accurately and efficiently
- Provide customers with relevant information, forms, and guidance on postal services
- Resolve delivery and service difficulties promptly, ensuring customer concerns are thoroughly addressed
- Process cash transactions and maintain basic accounting accuracy in line with post office procedures
Requirements / Skills
The ideal candidate for this Post Office Assistant role is someone who’s comfortable with the public, adaptable to an on-call schedule, and physically capable of the demands of a retail postal environment. Bilingual communication skills and a community-minded attitude go a long way here.
- High school diploma or provincial equivalency, and/or experience in business administration
- Retail or public-facing experience, including sales and cash handling transactions
- Bilingual (English/French) — Bilingual Imperative (–BB) is required for this role
- Basic understanding of general or post office accounting systems
- Physical fitness to lift mail containers up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
- Scheduling flexibility to be available for temporary, on-call shifts as required
- Residence in or near the community of Eastman is preferred
How to Apply
To apply for this Post Office Assistant (Term) position with Canada Post in Eastman, QC, use the link below to access the official job posting. Make sure your resume is current and reflects any relevant retail, customer service, or postal experience before submitting.
Share This Opportunity
Know someone who might be interested? Share this job posting and help them join Canada Post in Eastman.
Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Eastman is perfect for candidates who excel in customer service, cash handling, and bilingual communication. On your resume, emphasize any experience with retail or public-facing service roles, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or community-facing positions, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, mail sorting, and bilingual that appear in the posting. Quantify your achievements where possible (e.g., “processed 50+ customer transactions daily” or “maintained accurate cash balance across 200+ weekly sales”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a good fit for this role in Eastman. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, Deliver) and their commitment to equity and inclusion beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing multiple tasks at the counter, and working with cash. Dress appropriately for a retail/postal services environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and what on-call availability typically looks like. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.