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Post Office Assistant – Canada Post – East Broughton, QC

Location: Montreal, QC | Company: Canada Post

Canada Post is looking for a dependable and customer-focused Post Office Assistant on a term (on-call) basis in East Broughton, QC. This position also covers the surrounding communities of Saint-Frédéric, Adstock, and Saint-Pierre-de-Broughton, making it a great fit for someone rooted in the region who enjoys serving their local community.

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This role puts you at the heart of a neighbourhood post office, where you’ll handle everything from retail postal sales to mail sorting and customer service. If you enjoy varied day-to-day tasks and take pride in helping people, this position offers meaningful, hands-on work with one of Canada’s most recognized institutions.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll be the face of Canada Post at the counter — selling postal products and services, processing mail, and helping customers navigate their needs. The work is active and varied, requiring both physical stamina and strong communication skills in French.

Given the on-call nature of this position, flexibility and availability are key. You’ll be stepping in as needed to ensure the post office continues to deliver reliable service to the community. Canada Post values a workplace built on trust, respect, and accountability, and this role reflects those principles in every customer interaction.

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Benefits and Salary

This on-call, temporary position offers a wage of $20.54 per hour. While the role is on call, it provides valuable experience within a reputable national organization committed to equity, diversity, and inclusion. Canada Post is dedicated to building an accessible and respectful workplace for all employees.

Job Details

📌 Job Type: On Call / Temporary

🏢 Company: Canada Post

📍 Location: East Broughton, QC (also covers Saint-Frédéric, Adstock, Saint-Pierre-de-Broughton)

🆔 Requisition ID: 194883

⏱️ Schedule: On Call

💰 Pay: $20.54 per hour

Responsibilities

Working at a Canada Post retail counter, you’ll support the day-to-day operations of the post office by serving customers, handling mail, and resolving service issues. Each task contributes directly to the reliability and quality of postal service in the community.

  • Sell postal products and services to both the general public and local businesses
  • Sort and distribute incoming and outgoing mail into the appropriate classifications
  • Process mail accurately and efficiently to meet operational standards
  • Provide customers with relevant information, forms, and guidance
  • Resolve delivery and service difficulties in a thorough and timely manner
  • Handle cash transactions and maintain accurate accounting records
  • Lift mail containers weighing up to 50 lbs, push/pull boxes, and stand for extended periods

Requirements / Skills

The ideal candidate is someone who is comfortable working directly with the public and is familiar with retail or service environments. Canada Post values candidates who are reliable, physically capable, and committed to serving their local community with professionalism and care.

  • High school diploma or provincial equivalency and/or experience in business administration
  • Customer service experience in a retail or service environment, including sales and cash handling
  • French language proficiency is essential for this role
  • Familiarity with general or post office accounting systems is an asset
  • Physical fitness to lift up to 50 lbs, handle packages, and stand for extended periods
  • Availability and flexibility to work on an on-call, temporary basis as needed

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your relevant experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant role at Canada Post in East Broughton is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or counter service work, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or public-facing roles, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, cash transactions, and mail sorting that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ transactions daily” or “resolved customer inquiries with a 95% satisfaction rate”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a strong fit for this opportunity in East Broughton. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, and Deliver), recent news, and community commitments beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing multiple tasks at the counter, and working under pressure. Dress appropriately for a retail/postal service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and availability expectations. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.