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Post Office Assistant – Term – Canada Post – Deschaillons-sur-Saint-Laurent, QC

Location: Montreal, QC | Company: Canada Post

Canada Post is looking for a motivated Post Office Assistant (Term) to join their team in Deschaillons-sur-Saint-Laurent, Quebec. This is an on-call, term position ideal for someone who enjoys working directly with the public, has a knack for customer service, and is comfortable handling retail transactions in a community-facing role.

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Day-to-day, you’ll be the face of Canada Post at the local post office counter — helping residents and businesses with postal products and services, sorting and processing mail, and resolving any delivery or service issues that come up. It’s a role that keeps you active and engaged, with variety built right into the workday.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll provide front-line counter services using a customer-focused approach. Your responsibilities span everything from selling postal products and processing mail to providing information and forms to customers. The position requires someone who can handle cash transactions, navigate basic accounting systems, and resolve service issues efficiently and professionally.

This role also has a physical component — you’ll need to be able to lift mail containers of up to 50 lbs, push or pull boxes, sort mail, and stand for extended periods. Flexibility is essential, as this is an on-call position requiring availability on short notice. Canada Post notes a preference for candidates who reside within the community of Deschaillons-sur-Saint-Laurent.

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Benefits and Salary

This Post Office Assistant position offers a salary of $20.54 per hour. As part of the Canada Post team, you’ll be working for one of Canada’s most recognized and trusted institutions, with a workplace culture grounded in the values of Trust, Respect, and Deliver. Canada Post is committed to accessibility, employment equity, and fostering an inclusive workplace that welcomes everyone.

Job Details

📌 Job Type: On Call / Term

🏢 Company: Canada Post

📍 Location: Deschaillons-sur-Saint-Laurent, QC

🆔 Requisition ID: 199775

⏱️ Schedule: On Call

💰 Pay: $20.54 per hour

Responsibilities

Working at the post office counter means you’re at the centre of your community’s mail and parcel operations. Each shift involves a mix of customer interaction, hands-on mail processing, and problem-solving — making this a dynamic role where no two days are exactly alike. Here’s what you can expect to handle on the job:

  • Sell postal products and services to members of the public and local businesses at the counter
  • Sort, distribute, and process mail into the appropriate classifications with accuracy and efficiency
  • Provide customers with relevant information, guidance, and required forms
  • Resolve delivery and service difficulties in a timely and thorough manner
  • Handle cash transactions and apply understanding of general post office accounting systems
  • Lift and move mail containers of up to 50 lbs, push or pull boxes, and remain on your feet for extended periods

Requirements / Skills

Canada Post is looking for a candidate who is comfortable in a customer-facing retail environment and can adapt quickly to the demands of an on-call schedule. The ideal person brings a combination of public-facing experience, physical capability, and a genuine commitment to serving the community. French language proficiency is required for this position.

  • Education: High school diploma or provincial equivalency and/or relevant experience in business administration
  • Customer service experience: Training and/or hands-on experience in a retail or service environment, including sales and cash handling
  • Accounting knowledge: Familiarity with general or post office accounting systems is an asset
  • Physical fitness: Ability to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
  • Flexibility: Availability for on-call, temporary work as required
  • Language: French Essential — French language proficiency is required for this role

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your relevant retail and customer service experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Deschaillons-sur-Saint-Laurent is perfect for candidates who excel in customer service, cash handling, and retail operations. On your resume, emphasize any experience with public-facing service roles, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail, postal services, or a counter service role, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, cash transactions, and mail processing that appear in the posting. Quantify your achievements where possible (e.g., “processed 50+ transactions daily” or “resolved customer service issues with a 95% satisfaction rate”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a good fit for this community-based role in Deschaillons-sur-Saint-Laurent. Double-check your application for spelling errors and ensure your contact information is current. Note that French language proficiency is required — make sure this is clearly reflected in your application.

Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, and Deliver), recent initiatives, and community commitment beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, processing transactions under pressure, or resolving delivery issues. Dress appropriately for a retail/postal service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the on-call schedule, training provided, and what a typical shift looks like. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.