Post Office Assistant (Term) – Canada Post – Cookshire, QC
Location: Montreal, QC | Company: Canada Post
Canada Post is looking for an on-call Post Office Assistant to join their team in Cookshire, Quebec. This is a temporary, on-call position that puts you right at the front lines of postal service — helping customers, processing mail, and keeping things moving smoothly at the local post office.
Day to day, you’ll be serving the public and local business community with a friendly, customer-focused approach. Whether you’re handling cash transactions, sorting mail, or helping someone track down a package, this role keeps you engaged and on your feet.
About the Role: Post Office Assistant
As a Post Office Assistant, your primary focus will be on providing counter services to the public and business customers. You’ll sell postal products and services, process incoming mail, supply customers with the information and forms they need, and step in to resolve any delivery or service issues that come up. Canada Post notes that the ideal candidate should reside in the Cookshire community, though applicants from outside the area may be considered as needed.
This role also requires a degree of physical fitness, as you’ll be lifting mail containers weighing up to 50 lb, pushing and pulling boxes, sorting mail, and standing for extended periods. Flexibility for on-call availability is essential, as shifts are assigned on an as-needed basis. You’ll be expected to uphold Canada Post’s core values of Trust, Respect, and Deliver in every interaction.
Benefits and Salary
This position offers a wage of $20.54 per hour. As a temporary, on-call role with Canada Post — one of Canada’s largest federal Crown corporations — you’ll gain valuable experience in retail postal services and public-facing customer service.
Job Details
📌 Job Type: On Call / Temporary
🏢 Company: Canada Post
📍 Location: Cookshire, QC
🆔 Requisition ID: 201237
⏱️ Schedule: On call
💰 Pay: $20.54/hour
🗓️ Job Closing Date: July 31, 2026
Responsibilities
Working at the front counter of a local post office means every shift brings a variety of tasks. From selling postal products to sorting and distributing mail, you’ll play a key role in keeping the community connected. Here’s what you’ll be doing on a regular basis:
- Sell postal products and services to both the general public and local businesses
- Sort, distribute, and process mail into the appropriate classifications
- Provide customers with accurate information, forms, and guidance
- Resolve delivery and service difficulties thoroughly and promptly
- Handle cash transactions and operate post office accounting systems
- Lift and move mail containers weighing up to 50 lb as required
Requirements / Skills
Canada Post is looking for someone who’s comfortable with customer-facing work and can adapt to a busy retail environment. The ideal candidate brings a positive attitude, a willingness to learn, and the physical stamina to handle the demands of the role. Here’s what’s required:
- High school diploma or provincial equivalency and/or relevant experience in business administration
- Experience in a retail or service environment, including sales and cash handling
- Understanding of general or post office accounting systems
- Physical fitness to lift up to 50 lb, push/pull boxes, sort mail, and stand for extended periods
- Bilingual (English and French) — Bilingual Imperative (–BB) language requirement
- Flexibility to be available for temporary, on-call work as scheduled
How to Apply
To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your customer service and retail experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Cookshire is perfect for candidates who excel in customer service, cash handling, and bilingual communication (English and French). On your resume, emphasize any experience with retail or counter service environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or public-facing service roles, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal products, cash transactions, and mail processing that appear in the posting. Quantify your achievements where possible (e.g., “processed 80+ customer transactions daily” or “maintained accurate cash balances across all shifts”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a strong fit for this on-call role in Cookshire. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, Deliver), its services, and its role as a Crown corporation. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, working with cash, and managing physical tasks under pressure. Dress appropriately for a retail/postal service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about on-call scheduling and the team. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.