Post Office Assistant – Canada Post – Chute-aux-Outardes, QC
Location: Montreal, QC | Company: Canada Post
Canada Post is looking for two Post Office Assistants on a temporary, on-call basis in Chute-aux-Outardes, Quebec. If you enjoy working directly with the public, have a knack for customer service, and want to be part of a trusted national institution, this could be a great fit. Note that the ideal candidates reside in the community or within a 50 km radius of the post office.
This role puts you at the front counter of a Canada Post retail location, where you’ll help community members with their mailing and shipping needs, handle transactions, and keep mail operations running smoothly. It’s a role that demands reliability, physical readiness, and genuine care for the people you serve.
About the Role: Post Office Assistant
As a Post Office Assistant, your day-to-day responsibilities revolve around providing counter services to members of the public and local businesses. You’ll be selling postal products and services, processing and sorting mail, and making sure customers leave with the information and assistance they need. The work is varied and keeps you active throughout your shift.
This is a safety-sensitive position, meaning attention to detail, physical fitness, and adherence to Canada Post’s safety and conduct standards are essential. You’ll also be required to complete a security screening process as part of selection, and will need to provide a character reference letter. The role is conducted in French, as French is the essential language requirement.
Benefits and Salary
This on-call, temporary position offers a wage of $20.54 per hour. As part of Canada Post, you’ll be working for one of Canada’s most recognized and respected organizations, with a workplace committed to diversity, equity, inclusion, and accessibility. Canada Post maintains a barrier-free hiring process and provides accommodations as needed throughout the application and employment process.
Job Details
📌 Job Type: Temporary / On Call
🏢 Company: Canada Post
📍 Location: Chute-aux-Outardes, QC
🆔 Requisition ID: 179923
⏱️ Schedule: On Call
💰 Pay: $20.54 per hour
Responsibilities
Working at the front counter of a Canada Post location, you’ll be the face of the organization for community members every time they walk through the door. These responsibilities keep operations running smoothly and ensure customers receive consistent, reliable postal service.
- Sell postal products and services to members of the public and the local business community
- Sort and distribute incoming mail and packages into appropriate classifications efficiently
- Process mail and handle related administrative tasks as required
- Provide information and necessary forms to customers seeking assistance
- Resolve delivery and service difficulties thoroughly and in a timely manner
- Handle cash transactions accurately as part of retail counter service
- Lift and move mail containers weighing up to 50 lbs, push or pull boxes, and stand for extended periods
Requirements / Skills
Canada Post is looking for candidates who bring a customer-first mindset and the physical capacity to keep up with the demands of a busy post office environment. Prior experience in retail or public-facing service roles will set you apart, and French language proficiency is essential for this position in Chute-aux-Outardes.
- High school diploma or provincial equivalency, and/or experience in business administration
- Customer service experience in a retail or service environment, including sales and cash handling
- French language proficiency — French is the essential language requirement for this role
- Understanding of accounting systems, including general or post office accounting practices
- Physical fitness to lift containers up to 50 lbs, sort mail, and remain on your feet for extended periods
- Flexibility and availability for temporary, on-call scheduling
- Residence in the community or within a 50 km radius of the post office is preferred
How to Apply
To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and clearly demonstrates how you meet the listed qualifications before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant role at Canada Post in Chute-aux-Outardes is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail counter service or public-facing roles, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail, postal, or administrative roles, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, cash transactions, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “processed 80+ customer transactions daily” or “maintained accurate cash reconciliation over a 12-month period”). Note that Canada Post explicitly states your application must clearly demonstrate how you meet the requirements — don’t leave it to assumption. Double-check your application for spelling errors, ensure your contact information is current, and have your character reference letter ready.
Interview Preparation: If selected for an interview, research Canada Post‘s values — Trust, Respect, and Deliver — and familiarize yourself with their commitment to community service and diversity. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, or working under pressure. Dress appropriately for a retail/postal service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role and on-call scheduling expectations. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.