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Post Office Assistant – Canada Post – Chevery, QC

Location: Montreal, QC | Company: Canada Post

Canada Post is looking for a dependable Post Office Assistant to join their team in Chevery, Quebec on a temporary, on-call basis. This is a community-facing role where you’ll be the first point of contact for residents and businesses who rely on postal services every day. If you enjoy working with people and thrive in a customer service environment, this could be a solid fit.

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Day to day, you’ll be handling everything from selling postal products and processing mail to helping customers navigate service questions and resolving delivery issues on the spot. It’s a varied role that keeps you engaged and connected to the community around you.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll provide counter services to both the general public and local businesses using a customer-focused approach. Your responsibilities will span retail transactions, mail sorting and distribution, and general customer assistance. The position is on-call and temporary, making it well-suited for someone with a flexible schedule who wants to stay active in their community.

This role also carries some physical demands — you’ll be expected to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and stand for extended periods. Additionally, bilingual proficiency (Bilingual Imperative –BB) is required, as you’ll be serving a diverse customer base. Canada Post is also an equity-focused employer, and Indigenous candidates and persons with disabilities are encouraged to self-identify, as they will be given priority consideration for this position.

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Benefits and Salary

This on-call Post Office Assistant position offers a competitive hourly rate of $20.54 per hour. Canada Post is committed to providing an inclusive and barrier-free work environment and values diversity across all levels of the organization. As part of one of Canada’s most recognized Crown corporations, employees benefit from working within a stable, respected institution that prioritizes safety, respect, and integrity in the workplace.

Job Details

📌 Job Type: On Call / Temporary

🏢 Company: Canada Post

📍 Location: Chevery, QC

🆔 Requisition ID: 184607

⏱️ Schedule: On Call

💰 Pay: $20.54 / hour

Responsibilities

Working at a Canada Post retail counter, the Post Office Assistant plays a central role in keeping mail moving and customers satisfied. From processing transactions to sorting mail and tackling delivery concerns, every task contributes directly to the reliability of postal service in the Chevery community.

  • Sell postal products and services to members of the public and local businesses
  • Sort, distribute, and process mail into appropriate classifications efficiently
  • Provide customers with relevant information, forms, and guidance as needed
  • Resolve delivery and service difficulties thoroughly and in a timely manner
  • Handle cash transactions and general post office accounting accurately
  • Lift and move mail containers weighing up to 50 lb and push or pull boxes as required

Requirements / Skills

Canada Post is looking for someone who is comfortable interacting with the public, has a solid foundation in retail or customer service, and can manage the physical and administrative demands of a post office environment. Ideally, the successful candidate will reside in or near the Chevery community.

  • High school diploma or provincial equivalency and/or experience in business administration
  • Customer-facing experience in a retail or service environment, including sales and cash handling
  • Understanding of general or post office accounting systems is an asset
  • Physical fitness to lift up to 50 lb, stand for extended periods, and perform manual tasks
  • Flexibility to be available for temporary, on-call work as needed
  • Bilingual proficiency (English and French) as per the Bilingual Imperative requirement
  • Ability to provide a character reference letter and pass a security screening process

How to Apply

To apply, use the official link below to submit your application through the Canada Post careers portal. Make sure your resume clearly demonstrates how your education and experience meet the stated requirements, as Canada Post does not make assumptions on behalf of applicants.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant role at Canada Post in Chevery is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail counter service, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail, postal services, or administrative roles, make sure to highlight specific achievements and responsibilities that align with this position. Note that Indigenous candidates and persons with disabilities receive priority consideration — be sure to self-identify if applicable.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, cash transactions, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ customer transactions daily” or “maintained accurate cash balances across all shifts”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re suited for this on-call role in Chevery. Double-check your application for spelling errors and ensure your contact information is current. Also prepare your character reference letter, as it is explicitly required.

Interview Preparation: If selected for an interview, research Canada Post‘s values — Trust, Respect, and Deliver — and be ready to speak to how your personal values align. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, or prioritizing tasks during busy periods. Dress appropriately for a retail and postal services environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, scheduling expectations, and community involvement. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.