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Post Office Assistant – Canada Post – Chertsey, QC

Location: Montreal, QC | Company: Canada Post

Canada Post is looking for an on-call Post Office Assistant to join their team in Chertsey, Quebec. This term position is ideal for someone who enjoys working directly with the public, has a strong customer-service mindset, and is comfortable handling retail transactions and postal services in a community setting.

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Day to day, you’ll be the face of Canada Post at the local post office — helping customers, processing mail, and making sure service runs smoothly. The role calls for someone who is bilingual (English and French), physically capable, and flexible enough to work on an as-needed basis.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll provide counter services to both walk-in customers and the broader business community. Responsibilities range from selling postal products and services to sorting and distributing mail, filling out forms, and resolving any delivery or service issues that come up. It’s a hands-on role that keeps you engaged throughout your shift.

Given the nature of postal work, you’ll need to be physically prepared — lifting mail containers up to 50 lbs, standing for extended periods, and staying on top of multiple tasks at once. Canada Post places a high value on safety and this position may be classified as safety sensitive, meaning adherence to the company’s Substance Use Policy is required.

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Benefits and Salary

This position offers a wage of $20.14 per hour. As a Canada Post employee, you’ll be part of a nationally recognized organization committed to employment equity, accessibility, and building an inclusive workplace. Canada Post actively encourages applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women — with preferential consideration given to Indigenous people and persons with disabilities under this special measure employment equity initiative.

Job Details

📌 Job Type: On Call / Term

🏢 Company: Canada Post

📍 Location: Chertsey, QC

🆔 Requisition ID: 198131

⏱️ Schedule: On call

💰 Pay: $20.14/hour

Responsibilities

Working at the post office counter means you’re at the centre of customer interactions every day. From processing transactions to resolving service issues, your work directly impacts the experience of residents and businesses in the Chertsey community.

  • Sell postal products and services to members of the public and the local business community
  • Sort and distribute mail into appropriate classifications accurately and efficiently
  • Provide customers with relevant information, forms, and guidance related to postal services
  • Address delivery and service difficulties, resolving problems thoroughly and in a timely manner
  • Handle cash transactions and maintain accuracy in general or post office accounting
  • Lift mail containers weighing up to 50 lbs, push or pull boxes, and stand for extended periods as required

Requirements / Skills

The right candidate for this role is comfortable working with the public, adaptable to an on-call schedule, and brings some experience in a retail or service environment. Bilingual proficiency in both English and French is required for this position.

  • High school diploma or provincial equivalency and/or experience in business administration
  • Public-facing experience in a retail or service environment, including sales and cash handling
  • Understanding of general or post office accounting systems
  • Physical fitness to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
  • Bilingualism — must meet the Bilingual Imperative (–BB) language requirement
  • Flexibility to be available for temporary, on-call work as needed
  • Candidates who reside within the community or within a 50 km radius of the post office are preferred

How to Apply

To apply for this position, use the link below to access the official Canada Post job posting. Make sure your resume clearly demonstrates how you meet the listed qualifications before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant role at Canada Post in Chertsey is perfect for candidates who excel in customer service, cash handling, and bilingual communication. On your resume, emphasize any experience with retail or service counter work, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or a public-facing administrative role, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, bilingual, and cash transactions that appear in the posting. Quantify your achievements where possible (e.g., “processed 60+ customer transactions daily” or “maintained accurate cash float over a 12-month period”). Canada Post explicitly states that your application must clearly demonstrate how you meet the requirements — do not leave this to assumption. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, Deliver), recent initiatives, and community programs beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, working under pressure, and managing multiple tasks at once. Dress appropriately for a retail/postal service environment, arrive 10–15 minutes early, and bring copies of your resume. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.