Post Office Assistant (Term) – Canada Post – Campbell’s Bay, QC
Location: Montreal, QC | Company: Canada Post
Canada Post is looking for a reliable and customer-focused Post Office Assistant (Term) to join their team serving Campbell’s Bay, Bryson, and Île du Grand Calumet in Quebec. This is an on-call, term position ideal for someone who enjoys working directly with the public and wants to be a valued part of their local community. If you’re bilingual, physically capable, and comfortable with retail and cash transactions, this could be a great fit.
Day-to-day, you’ll be the face of Canada Post at the counter — helping customers with postal products and services, processing mail, and resolving service issues efficiently. It’s hands-on work that keeps things moving, and no two days are exactly the same.
About the Role: Post Office Assistant
As a Post Office Assistant, you’ll handle a range of counter and back-of-house duties at the post office. From selling postal products and services to sorting and distributing incoming mail, you’ll keep operations running smoothly. You’ll also be a go-to resource for customers who need information, forms, or help resolving delivery issues.
This role requires a good degree of physical fitness — you’ll be lifting mail containers weighing up to 50 lbs, pushing or pulling boxes, sorting mail, and standing for extended periods. Flexibility is essential, as this is an on-call position based on operational needs. Canada Post values bilingualism at this location, and candidates must meet the Bilingual Imperative requirement (–BB).
Benefits and Salary
This Post Office Assistant position pays $20.54 per hour. As a term, on-call employee with Canada Post, you’ll be part of one of Canada’s most recognized public institutions, with a workplace that is committed to equity, diversity, and inclusion. Canada Post actively supports accessibility and encourages applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women.
Job Details
📌 Job Type: On Call / Term
🏢 Company: Canada Post
📍 Location: Campbell’s Bay, QC (also covers Bryson and Île du Grand Calumet)
🆔 Requisition ID: 199372
⏱️ Schedule: On Call, based on operational needs
💰 Pay: $20.54 / hour
🗓️ Application Deadline: 2026-08-30
Responsibilities
Working at a Canada Post retail counter means being the direct link between the postal network and the public. Your responsibilities will span customer service, mail handling, and administrative tasks — all of which are essential to keeping postal operations running at the community level.
- Sell postal products and services to both the business community and general public
- Sort, distribute, and process mail into appropriate classifications efficiently
- Provide customers with accurate information and necessary forms
- Resolve delivery and service difficulties promptly and thoroughly
- Handle cash transactions and retail sales accurately
- Lift and move mail containers weighing up to 50 lbs as required
Requirements / Skills
The ideal candidate for this Post Office Assistant role is someone who is comfortable interacting with the public, has experience in a retail or service environment, and is physically able to handle the demands of postal work. Bilingual proficiency (English and French) is required for this location.
- High school diploma or provincial equivalency, and/or experience in business administration
- Customer service experience in a retail or public-facing environment, including sales and cash handling
- Understanding of general or post office accounting systems
- Physical capability to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
- Bilingual (French/English) — Bilingual Imperative (–BB) is required
- Flexibility to be available for temporary, on-call work based on operational needs
- Preference given to residents of Campbell’s Bay, Bryson, or Île du Grand Calumet
How to Apply
To apply, use the link below to access the official Canada Post job posting. Make sure your resume is up to date and reflects your relevant customer service and retail experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Campbell’s Bay is perfect for candidates who excel in customer service, bilingual communication (French/English), and retail cash transactions. On your resume, emphasize any experience with public-facing service roles, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail, postal services, or community-based roles, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, mail processing, and bilingual retail that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ transactions daily” or “maintained accurate cash float across shifts”). Write a brief cover letter expressing your genuine interest in Canada Post and why this community-based role in Campbell’s Bay appeals to you. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, Deliver) and their commitment to equity and inclusion beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing cash discrepancies, and adapting to changing workloads. Dress appropriately for a retail/postal service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, on-call scheduling, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.