Post Office Assistant – Canada Post – Brownsburg, QC

Canada Post is looking for a Part-Time Post Office Assistant to join the team at the Brownsburg location in Quebec. This is a permanent part-time position offering 26 hours per week, ideal for someone who enjoys working directly with the public and thrives in a customer-focused retail environment.

In this role, you’ll be the face of Canada Post in your community — helping customers with postal products and services, processing mail, and resolving delivery issues with professionalism. If you’re bilingual, physically capable, and enjoy a structured schedule with regular morning hours, this could be a great fit.

About the Role: Post Office Assistant

As a Post Office Assistant, your day-to-day work involves serving customers at the counter, selling postal products, and handling a variety of mail-related tasks. You’ll be expected to provide accurate information, process transactions, and keep things running smoothly at the post office window. The work is hands-on and community-facing — you’ll be helping local residents and businesses with their mailing and shipping needs daily.

The role also requires a degree of physical fitness, as you’ll be lifting mail containers of up to 50 lbs, pushing and pulling boxes, sorting mail, and standing for extended periods. Accuracy in cash handling and accounting is equally important, as you’ll be processing sales transactions and working with post office accounting systems. Teamwork, reliability, and a respectful attitude are central to how Canada Post operates.

Benefits and Salary

This position is classified at Employee Level 2 (RVSGD21). Canada Post offers a permanent position with a consistent and predictable weekly schedule. As a Crown corporation, Canada Post provides employees with access to competitive benefits, a supportive and inclusive workplace, and a values-driven culture built on Trust, Respect, and Deliver. Preference for this role will be given to Indigenous Peoples (First Nations, Métis, or Inuit) and Persons with disabilities as part of a special measure employment equity initiative.

Responsibilities

The Post Office Assistant plays a key role in daily postal operations and community-facing customer service. From selling postage to sorting mail and resolving delivery concerns, this position keeps the post office running efficiently and residents well-served. Here’s what you can expect to be doing on a regular basis:

• Sell postal products and services to members of the public and local businesses
• Sort and distribute incoming and outgoing mail into appropriate classifications
• Process mail accurately and efficiently throughout the workday
• Provide information and the appropriate forms to customers as needed
• Resolve delivery and service issues promptly and thoroughly, ensuring customer satisfaction
• Handle cash transactions and work within post office accounting systems
• Lift and move mail containers weighing up to 50 lbs and stand for extended periods

Requirements / Skills

Canada Post is looking for a candidate who is community-oriented, bilingual, and comfortable with both customer service and physical tasks. The ideal person already lives in or near Brownsburg and has some background in retail, sales, or public-facing service roles. Here are the key qualifications for this position:

• High school diploma or provincial equivalency and/or experience in business administration
• Experience interacting with the public in a retail or service environment, including sales and cash handling
• Understanding of general accounting or post office accounting systems
• Bilingual (French and English) — Bilingual Imperative (–BB) language requirement
• Physical fitness to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
• Community residency preferred — candidates living in Brownsburg will be given priority consideration

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects your relevant retail, customer service, or postal experience before submitting.

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