Post Office Assistant (Term) – Canada Post – Baie-Saint-Paul, QC

Canada Post is looking for a motivated Post Office Assistant (Term) to join their team in Baie-Saint-Paul, QC, with coverage also available in St-Urbain-de-Charlevoix. This is an on-call, temporary position for someone who enjoys working directly with the public and takes pride in delivering reliable postal services to the community.

In this role, you’ll be the face of Canada Post at the counter — helping customers with postal products and services, processing mail, handling cash transactions, and solving service issues efficiently. If you’re comfortable in a customer-facing retail environment and thrive in a dynamic, community-focused setting, this role is worth exploring.

About the Role: Post Office Assistant

As a Post Office Assistant, your primary focus will be providing outstanding counter service to walk-in customers. You’ll sell postal products, sort and distribute incoming mail, supply customers with relevant forms and information, and address any delivery or service concerns that arise. The position demands a friendly, solutions-oriented mindset and the ability to handle cash transactions accurately.

Given the nature of this role, physical fitness is important — you’ll be lifting mail containers of up to 50 lbs, pushing and pulling boxes, sorting mail, and standing for extended periods. You’ll also be expected to maintain awareness of workplace safety standards and work collaboratively within Canada Post’s values of trust, respect, and delivery.

Benefits and Salary

This position offers a wage of $20.54 per hour. As an on-call employee with Canada Post, you’ll gain experience within one of Canada’s most recognized public service institutions. Canada Post is committed to an inclusive, barrier-free workplace and actively supports employment equity for Indigenous Peoples, persons with disabilities, visible minorities, and women.

Responsibilities

Day-to-day work as a Post Office Assistant centres on serving the public and keeping postal operations running smoothly at the counter. Each task plays a direct role in maintaining the trust Canadians place in Canada Post to deliver on time and with care.

• Sell postal products and services to members of the public and the local business community
• Sort and process incoming mail into appropriate classifications for efficient distribution
• Provide customers with accurate information and the appropriate forms for their needs
• Resolve delivery and service difficulties thoroughly and quickly to ensure customer satisfaction
• Handle cash transactions and apply an understanding of general or post office accounting systems
• Lift and move mail containers weighing up to 50 lbs and push or pull boxes as required

Requirements / Skills

The ideal candidate for this on-call Post Office Assistant position is someone who is comfortable serving the public, can handle the physical demands of the job, and is flexible with their availability. Canada Post values candidates who are community-oriented and bring genuine enthusiasm for customer service.

• High school diploma or provincial equivalency and/or relevant experience in business administration
• Customer-facing experience in a retail or service environment, including sales and cash handling
• Familiarity with accounting or post office accounting systems is an asset
• Physical fitness to lift up to 50 lbs, sort mail, and stand for extended periods
• Flexibility to be available for on-call, temporary shifts as needed
• French language proficiency is essential for this position
• Residency in or near the community (within a 50 km radius) is preferred

How to Apply

To apply, use the official link below to access the Canada Post job posting. Make sure your resume is up to date and clearly demonstrates how you meet the listed qualifications, as Canada Post does not make assumptions about education or experience.

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