Post Office Assistant (Term) – Canada Post – Baie-des-Sables, QC
Location: Montreal, QC | Company: Canada Post
Canada Post is looking for an on-call Post Office Assistant (Term) to serve customers across several communities in the Bas-Saint-Laurent region of Quebec, including Sainte-Flavie, Saint-Damase-de-Matapédia, Saint-Ulric, Saint-Octave, and Les Boules (Métis-sur-Mer). If you’re someone who thrives in a customer-facing retail environment and enjoys being part of a team that keeps communities connected, this opportunity is worth a closer look.
As a Post Office Assistant, you’ll be the face of Canada Post at the counter — helping customers access postal products and services, processing mail, and resolving delivery issues with professionalism and care. This is an on-call, term position suited to candidates who can adapt to shifting schedules and varied demands.
About the Role: Post Office Assistant (Term)
Day to day, you’ll be handling everything from selling postal products and processing cash transactions to sorting and distributing mail into the correct classifications. You’ll also assist customers by providing the information and forms they need, making each visit to the post office as smooth as possible.
This role also calls for a degree of physical fitness, as you may be lifting mail containers of up to 50 lbs, pushing or pulling boxes, and standing for extended periods. Given the on-call nature of the position, flexibility and availability are essential qualities for success in this role.
Benefits and Salary
This Post Office Assistant (Term) position offers a wage of $20.54 per hour. Canada Post is committed to employment equity and welcomes applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women. The organization also provides accommodations throughout the hiring process for candidates who require them.
Job Details
📌 Job Type: On Call / Term
🏢 Company: Canada Post
📍 Location: Baie-des-Sables, QC (and surrounding communities)
🆔 Requisition ID: 193905
⏱️ Schedule: On call
💰 Pay: $20.54/hour
Responsibilities
Working at the front counter of a post office means you’re the first point of contact for the community. Your daily responsibilities will span customer service, mail processing, and administrative tasks — all of which keep local postal operations running efficiently.
- Sell postal products and services to both the general public and local businesses
- Sort and distribute incoming mail into the appropriate classifications accurately and efficiently
- Provide customers with the necessary information, forms, and guidance they need
- Resolve delivery and service difficulties in a thorough and timely manner
- Process cash transactions and handle post office accounting with care and accuracy
- Lift and handle mail containers weighing up to 50 lbs as part of daily sorting and distribution tasks
Requirements / Skills
Canada Post is seeking candidates who bring a customer-first attitude along with the physical stamina and flexibility to handle an on-call schedule. The ideal candidate already lives in or near one of the communities served by these post offices, though applicants from outside the area may be considered as needed.
- High school diploma or provincial equivalency and/or experience in business administration
- Customer service experience in a retail or service environment, including sales and cash handling
- French language proficiency is essential for this position
- Familiarity with accounting systems, including general or post office accounting, is an asset
- Physical fitness to lift mail containers up to 50 lbs, push/pull boxes, and stand for extended periods
- Flexibility to be available for temporary, on-call work across multiple post office locations
How to Apply
To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects relevant customer service or retail experience before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Baie-des-Sables is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or counter service environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in postal services, retail, or public-facing roles, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, cash transactions, and mail sorting that appear in the posting. Quantify your achievements where possible (e.g., “processed 80+ customer transactions daily” or “maintained accurate cash reconciliation across 6-month tenure”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re suited to serve the communities around Baie-des-Sables. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canada Post‘s values — Trust, Respect, and Deliver — and be prepared to discuss how they align with your work ethic. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing competing tasks, or resolving service issues. Dress appropriately for a retail/postal services environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the on-call scheduling, the communities served, and opportunities within Canada Post. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.