Post Office Assistant (Term) – Canada Post – Ayer’s Cliff, QC

Canada Post is looking for a motivated Post Office Assistant to join their team in Ayer’s Cliff, Quebec on a term, on-call basis. If you enjoy working directly with the public and thrive in a retail service environment, this could be the right fit for you. The role covers the Ayer’s Cliff Post Office as well as Compton, and calls for someone who brings a genuine customer-first attitude to every interaction.

Day-to-day, you’ll be serving community members at the counter, handling postal products and services, processing mail, and resolving any delivery or service concerns that come your way. The hours are variable, spanning Monday to Saturday on an on-call schedule, so flexibility is a must.

About the Role: Post Office Assistant

As a Post Office Assistant, your primary function is providing friendly and efficient counter service to both individual customers and the local business community. You’ll sell postal products, process transactions, sort and distribute mail, and guide customers through forms and information requests — all while maintaining accuracy and a positive attitude.

This position also requires a degree of physical readiness, as it involves lifting mail containers weighing up to 50 lb, pushing and pulling boxes, and standing for extended periods. Working within Canada Post’s values of Trust, Respect, and Deliver, you’ll be expected to uphold a high standard of service and professionalism each shift.

Benefits and Salary

This term position offers a wage of $20.54 per hour. Canada Post is committed to a workplace that is equitable, inclusive, and accessible. The organisation actively encourages applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women. Preference will be given to Indigenous People or Persons with disabilities as part of a special employment equity initiative.

Responsibilities

Working at a Canada Post retail outlet, the Post Office Assistant plays a central role in keeping the community connected. From selling stamps and parcels to sorting incoming mail and resolving delivery issues, each task contributes directly to a smooth and reliable postal experience for local residents and businesses.

• Sell postal products and services to members of the public and the business community
• Sort, distribute, and process mail into the appropriate classifications efficiently
• Provide customers with accurate information, forms, and guidance
• Resolve delivery and service difficulties thoroughly and in a timely manner
• Handle cash transactions and operate point-of-sale and accounting systems
• Lift and move mail containers weighing up to 50 lb and perform physical tasks as required

Requirements / Skills

Canada Post is looking for a candidate who is comfortable engaging the public, has solid retail or service experience, and is flexible enough to work an on-call schedule. Preference will be given to those who reside within the community. The ideal applicant brings both reliability and a warm, professional manner to the counter.

• High school diploma or provincial equivalency and/or experience in business administration
• Retail or service experience that includes working with the public, sales, and cash handling
• Understanding of general accounting systems, including post office accounting where possible
• Physical fitness to lift up to 50 lb, push/pull boxes, sort mail, and stand for extended periods
• Bilingual (French/English) — Bilingual Imperative (–BB) language requirement applies
• Flexibility to be available for on-call, temporary shifts Monday through Saturday

How to Apply

To apply, use the link below to visit the official Canada Post job posting. Make sure your resume is up to date and reflects your relevant retail or customer service experience before submitting.

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