Over-the-Counter Associate – Walmart – Windsor, Ontario

Walmart Canada’s Windsor location is looking for a dedicated Over-the-Counter (OTC) Associate to join their in-store pharmacy and health team. Based at 3120 Dougall Ave, Windsor, ON, this role puts you right at the centre of the community, helping customers find the health and wellness products they need while keeping the department running smoothly.

This is a hands-on position where you’ll divide your time between serving customers, maintaining product presentation, and supporting the Pharmacy Manager with daily departmental tasks. If you’re someone who values patient privacy, takes pride in a well-organized workspace, and genuinely enjoys helping people, this role is worth a closer look.

About the Role: Over-the-Counter Associate

As an OTC Associate, your primary focus is on delivering exemplary customer service while keeping the over-the-counter department properly zoned, stocked, and presented. You’ll work closely with the Pharmacy Manager and OTC Department Manager to ensure the section meets Walmart’s standards for organization, pricing accuracy, and product freshness.

This role also requires a solid understanding of patient confidentiality and compliance with the Privacy Act. You’ll be expected to follow all established procedures for ordering, markdowns, signing, and labelling — contributing to a department that customers trust and return to regularly.

Benefits and Salary

The minimum rate of pay for this position starts at $17.75/hour. Walmart Canada also offers a range of benefits depending on hours worked and employment status, including comprehensive health benefits, life insurance, paid time off, a store discount, stock options, deferred profit sharing, and access to the Live Better U education program. EQ Health support is also available to associates.

Responsibilities

Day-to-day, an OTC Associate at Walmart Windsor is responsible for keeping the department in top shape — from rotating stock to assisting customers with health product questions. These duties are critical to maintaining both customer satisfaction and departmental compliance with Walmart’s operational standards.

• Maintaining patient confidentiality and following all practices consistent with the Privacy Act
• Maximizing department sales and profit with direction from the Pharmacy Manager
• Rotating stock and checking for expired products to ensure product safety
• Zoning the department to maintain organized, customer-friendly product placement
• Following proper procedures for ordering, clearance, markups/markdowns, signing, flagging, pricing, and labels
• Keeping the area N.C.O. (Neat, Clean, Organized) and free of debris, foreign objects, and liquids
• Maintaining zero pricing errors in line with Walmart’s Scanning Credibility Program
• Calibrating equipment used in the prescription filling process

Requirements / Skills

Walmart is looking for someone who brings a positive, team-oriented attitude to the OTC department. The ideal candidate is flexible across shifts, communicates clearly, and genuinely enjoys helping customers navigate their health and wellness needs.

• Customer service focus — you’re comfortable engaging with customers and providing helpful, friendly assistance
• Flexibility — availability across mornings, afternoons, evenings, and nights
• Attention to detail — accuracy in pricing, labelling, and stock rotation is essential
• Team player mindset — ability to work collaboratively with the pharmacy and OTC team
• Good communication skills — clear and respectful communication with customers and colleagues
• Reliability and a positive attitude — consistent in following Walmart’s Basic Beliefs and values

How to Apply

To apply, visit the official Walmart Canada job posting using the link below. Make sure your resume is up to date before submitting your application.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Walmart Canada in Windsor.