Operations Supervisor – FedEx – St-Alphonse-de-Granby, QC

FedEx is looking for an Operations Supervisor to join their team at their station in St-Alphonse-de-Granby, Quebec. This is a part-time, evening shift role with Federal Express Corporation Canada, ideal for a bilingual professional with a solid background in sort operations or frontline supervision.

This position puts you at the centre of daily sort operations, where you’ll be responsible for guiding a team of Cargo Handlers, ensuring packages are handled correctly, routes are followed, and any service issues are resolved quickly. If you thrive in a structured, fast-moving environment and take pride in leading people with purpose, this role is worth exploring.

About the Role: Operations Supervisor

As an Operations Supervisor at FedEx’s St-Alphonse-de-Granby station, you’ll be the go-to leader on the floor during evening operations. You’ll direct and oversee Cargo Handler staff, making sure daily sort functions run smoothly and that the team has the direction, coaching, and tools they need to perform at a high level. Your role is pivotal in maintaining FedEx Express’s Safety Above All culture across every task and interaction.

Beyond day-to-day operations, you’ll be responsible for ensuring that administrative processes align with FXE policies, procedures, and government regulations. You’ll address conflicts professionally, communicate clearly in both French and English, and take full accountability when things don’t go as planned — then act swiftly to get them back on track.

Benefits and Salary

FedEx is recognized for offering employees a stable and supportive work environment. While specific compensation details are not listed in this posting, FedEx Canada is known for its commitment to employee well-being and professional development. This role also includes access to the EXCEL Leadership Development Stream (preferred), which supports career growth within the organization.

Responsibilities

As an Operations Supervisor, your day-to-day work centres on keeping the sort operation running efficiently while supporting your team at every turn. From managing workflow to resolving service issues in real time, you’ll play a hands-on leadership role that directly impacts the station’s performance and culture.

• Lead and direct Cargo Handler staff during daily sort operations, ensuring proper package handling and routing
• Mentor and coach team members, providing training and acting as a knowledge resource to build team capability
• Promote FedEx’s Safety Above All culture by reinforcing safe work practices and holding the team accountable
• Identify and recover potential service failures within the sort function, acting quickly to minimize disruption
• Ensure compliance with FXE policies, administrative procedures, and applicable government regulations
• Prioritize and delegate tasks in a time-sensitive environment to keep operations on schedule
• Address and resolve workplace conflicts with professionalism and empathy
• Simplify processes while maintaining quality standards across all sort activities

Requirements / Skills

FedEx is looking for a bilingual supervisor who is comfortable leading people in a physical, fast-paced logistics environment. The ideal candidate brings both the technical know-how and the interpersonal skills to keep a team motivated, safe, and productive throughout every shift.

• College degree required as a minimum educational qualification
• 2 years of FedEx sort operations or senior hourly experience, OR 2 years of supervisory experience in a related industry
• Bilingualism (French and English) is mandatory for this position based in Quebec
• Valid driver’s licence with a clean driving record (two or fewer violations/accidents in the past 24 months)
• Physical capability to lift 70 lbs and manoeuvre packages up to 150 lbs using appropriate equipment
• Dangerous Goods (DG) certification ability — must complete and maintain DG training as required
• Strong organizational and analytical skills, with the ability to inspire, empower, and motivate a team
• EXCEL Leadership Development Stream participation is considered an asset

How to Apply

To apply for this Operations Supervisor position at FedEx in St-Alphonse-de-Granby, use the link below to access the official job posting. Ensure your resume is current and highlights your relevant supervisory or sort operations experience before submitting.

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