Operations Supervisor – FedEx – Dorval, QC

FedEx Canada is looking for an Operations Supervisor to join their team at the Dorval, Quebec station. This frontline leadership role puts you at the heart of daily sort operations, where you’ll guide a team of Cargo Handlers and keep packages moving efficiently and safely. If you’re a hands-on leader who thrives in a fast-paced logistics environment, this part-time position is worth a close look.

Day to day, you’ll be responsible for overseeing package handling, routing, and service failure recovery within the station’s sort function. You’ll mentor and coach your team, ensure compliance with FedEx policies and government regulations, and foster a workplace culture grounded in safety and accountability.

About the Role: Operations Supervisor

As an Operations Supervisor at Federal Express Corporation Canada, you’ll have direct oversight of all Cargo Handler functions at the Dorval station. Your day will involve directing work activities, providing coaching and training, and making sure every administrative process aligns with FXE policies and applicable government regulations. This is a position that demands both operational know-how and strong people leadership.

Safety is the cornerstone of everything at FedEx. You’ll be expected to champion the Safety Above All Culture, maintain your Dangerous Goods (DG) certification, and ensure your team handles freight responsibly — including packages weighing up to 150 lbs with appropriate equipment. The role also requires bilingual communication (French and English) given the Quebec location.

Benefits and Salary

FedEx is recognized as one of Canada’s leading employers and offers a range of employee programs and supports. While specific compensation details are not listed in this posting, FedEx typically provides competitive pay alongside a workplace culture that emphasizes inclusion, career development, and employee wellbeing. The company’s EXCEL Leadership Development Stream is also available for those looking to grow within the organization.

Responsibilities

The Operations Supervisor role at FedEx Dorval is a position of real accountability. You’ll lead a team through the demands of a busy sort operation, making decisions quickly and keeping service levels high. Here’s what a typical shift looks like:

• Manage day-to-day sort operations and direct Cargo Handler work activities within the station
• Lead and guide employees in proper package handling, routing, and the recovery of potential service failures
• Mentor, coach, and train team members to ensure consistent performance and skill development
• Ensure compliance with FedEx Express policies, procedures, and applicable government regulations across all administrative processes
• Champion the Safety Above All Culture and maintain a safe, inclusive working environment for all staff
• Prioritize and delegate tasks in a time-sensitive manner to meet operational demands
• Address and resolve conflicts quickly, taking accountability for department outcomes and finding effective solutions
• Simplify business processes where possible while maintaining quality and regulatory standards

Requirements / Skills

FedEx is looking for a candidate who combines operational experience with genuine leadership ability. You’ll need to be someone who can motivate a team, communicate clearly in both French and English, and stay composed when things get busy. The following qualifications are expected:

• College diploma or equivalent post-secondary education
• 2 years of FedEx sort operations experience or a senior-level hourly role OR 2 years of supervisory experience in a related industry
• Valid driver’s licence with a good driving record (no more than 2 violations/accidents in the past 24 months)
• Physical capability to lift 70 lbs and manoeuvre packages up to 150 lbs using appropriate equipment
• Dangerous Goods (DG) certification – ability to complete and maintain through recurrent training
• Bilingual (French and English) – required for Quebec-based positions
• Strong organizational, analytical, and planning skills with the ability to inspire and empower a team
• Participation in the EXCEL Leadership Development Stream is considered an asset

How to Apply

To apply for this Operations Supervisor position at FedEx in Dorval, click the link below to visit the official job posting. Make sure your resume is current and reflects your relevant supervisory or logistics experience before submitting.

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