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Operations Clerk – DHL Supply Chain – Milton, ON

Location: Ontario | Company: DHL

DHL Supply Chain has an opening for a 1st shift Operations Clerk at its Milton, ON location, working Monday to Friday at $23.50/hour starting pay. This is a full-time, on-site position with a fixed daytime schedule.

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The role provides clerical and administrative support to the operations team, covering data entry, billing preparation, customer contact and general office tasks throughout the shift.

About the Role: Operations Clerk

Most of your time will be spent working with delivery manifests: coding them, compiling statistical information from them and checking postponements and cancellations against them. You’ll also input delivery information into the computer and prepare related reports.

Customer-facing tasks include contacting customers to confirm delivery details and handling owner/operator settlement problems. You’ll assist with dispatching as needed and answer telephones, so comfort with regular phone contact is part of the job.

Office duties round out the position: preparing purchase orders for signature, typing correspondence for department managers and maintaining department files.

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Benefits and Salary

The starting wage is $23.50 per hour at 40 hours per week. Full-time associates receive medical and dental coverage, a standard Long-Term Disability option, basic life insurance and accidental death and dismemberment (AD&D) insurance, plus short-term disability.

Optional coverage includes additional life and AD&D insurance and critical illness insurance (including dependent coverage), subject to evidence of insurability. Retirement savings options include a DCPP, RRSP and TFSA.

Subject to eligibility, full-time associates also receive Paid Time Off (PTO), paid holidays and an education reimbursement program. DHL has been certified as a Great Place to Work® and Top Employer in Canada for the third consecutive year.

Job Details

📌 Job Type: Full-Time

🏢 Company: DHL Supply Chain

📍 Location: Milton, ON L9T6W3

🆔 Requisition ID: 11149105

⏱️ Schedule: 1st shift, 6:00 am to 3:00 pm, Monday–Friday

💰 Pay: $23.50/hour starting

Responsibilities

The Operations Clerk handles both data-driven and administrative tasks in support of the warehouse location. Duties span manifest processing, customer communication, dispatching support and general office administration.

  • Code delivery manifests and prepare billing
  • Compile statistical information from manifest data and prepare related reports
  • Input delivery information into computer systems
  • Assist with dispatching as needed
  • Handle owner/operator settlement problems
  • Contact customers to confirm delivery details
  • Check postponements and cancellations against the delivery manifest
  • Prepare purchase orders for signature
  • Answer telephones and type correspondence for department managers
  • Maintain department files

Requirements / Skills

The posting lists 1–2 years of related experience as a requirement. A High School Diploma or Equivalent is preferred. Candidates should be comfortable with computer data entry, phone communication and routine clerical tasks.

  • 1–2 years of related experience (required)
  • High School Diploma or Equivalent (preferred)
  • Ability to input data accurately into computer systems
  • Comfort with regular telephone contact and customer communication
  • Ability to prepare and maintain clerical records and files

How to Apply

To apply, use the link below to reach the official DHL careers posting. Have your resume up to date before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: The Operations Clerk position at DHL Supply Chain in Milton is a full-time, Monday-to-Friday daytime role focused on manifest processing, data entry and customer communication. Candidates should put their 1–2 years of related experience front and centre, alongside any background in billing preparation or data entry, as these directly match the core duties.

Resume & Application Tips: Use the posting’s own language on your resume: terms like delivery manifests, statistical reporting and purchase orders reflect exactly what this role involves. Past work in logistics administration, dispatch support or office coordination is the closest match. If you have processed billing or compiled reports from operational data, spell out the volume or frequency (for example, “coded and reconciled 50+ delivery manifests per shift”) to give the reader a concrete sense of scale.

Interview Preparation: Be ready to walk through a specific example of handling data entry or clerical records accurately under time pressure, since manifest coding and billing are central to the role. Prepare an answer on your availability for the fixed 6:00 am to 3:00 pm Monday-to-Friday shift. A worthwhile question to ask is whether the dispatching support component follows a set process or varies day to day, since the posting describes it as needed rather than as a defined portion of the schedule.

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