OMNI Customer Fulfillment Associate – Walmart – Winnipeg, MB

Walmart Canada’s Winnipeg location on Empress Street is looking for an OMNI Customer Fulfillment Associate to join their in-store team. This role sits at the intersection of retail operations and online order fulfillment — a fast-growing part of the business that keeps customers coming back. If you’re someone who takes pride in accuracy, works well under pressure, and enjoys being part of a hands-on team, this could be a solid fit.

Day to day, you’ll be picking, packing, and dispensing online grocery and merchandise orders with a sharp eye for quality and detail. From navigating temperature-controlled areas to labelling packages correctly, the work is varied and keeps you moving. You’ll also interact with customers directly, supporting them through any issues that come up — so a helpful, can-do attitude goes a long way.

About the Role: OMNI Customer Fulfillment Associate

As an OMNI Customer Fulfillment Associate at Walmart Canada, you’ll be responsible for ensuring that online orders are picked, assembled, and packed to a high standard. This means working across different areas of the store — including various temperature zones — selecting the freshest products, and packing totes efficiently without compromising product quality. Attention to detail is critical: you’ll need to distinguish between similar products, verify quantities, and apply correct labels and documentation including pick slips and shipping labels.

Beyond picking and packing, this role involves maintaining a clean and organized work area, following food hygiene and safety standards, and operating material handling equipment safely after completing all required pre-inspection checks. You’ll also be expected to participate in continuous improvement initiatives — sharing ideas to improve efficiency, safety, and customer satisfaction. Flexibility is key, as schedules and work assignments can shift based on daily delivery demands.

Benefits and Salary

The minimum rate of pay starts at $16.15 per hour. Beyond wages, Walmart Canada offers a competitive benefits package that includes stock options, comprehensive health benefits (based on employment status), life insurance, paid time off, a store associate discount, access to the Live Better U education program, EQ Health support, and a Deferred Profit Sharing plan. Some benefits are tied to hours worked or full-time/part-time status.

Responsibilities

This role keeps you actively engaged across multiple parts of the store as you fulfill online customer orders from start to finish. Accuracy, speed, and a commitment to food safety and hygiene are at the core of what you’ll do every shift.

• Pick and assemble online orders from various temperature areas with care and efficiency to meet on-time delivery targets
• Pack orders accurately by distinguishing between similar products, verifying exact quantities, and using correct product codes
• Select the highest-quality products, avoiding damaged items and choosing the freshest available options
• Document and label all orders correctly using pick slips, packaging details, and shipping labels
• Optimize tote packing to maximize space efficiency while protecting product quality
• Support customers directly when issues arise, balancing fulfillment tasks with service interactions
• Maintain cleanliness of the work area, promptly clean up spills, and ensure all totes are debris-free before packing
• Operate material handling equipment safely, completing all pre-inspection checks before use
• Contribute to continuous improvement by suggesting changes to procedures, safety, productivity, and quality standards

Requirements / Skills

Walmart is looking for candidates who are flexible, dependable, and detail-oriented — people who can work across rotating shifts and maintain high accuracy in a busy fulfillment environment. A positive attitude and genuine willingness to help customers and teammates are valued just as much as hands-on skills.

• Flexibility to work a variety of shifts including mornings, afternoons, evenings, and nights
• Attention to detail when picking, packing, and labelling orders to ensure accuracy
• Team-oriented mindset with strong communication skills and a helpful disposition
• Ability to follow food hygiene and safety protocols consistently throughout each shift
• Physical stamina to move through the store, handle products across temperature zones, and operate equipment safely
• Positive, adaptable approach to changing workloads and daily delivery schedules

How to Apply

To apply, visit the official Walmart Canada job posting using the link below. Make sure your resume is up to date before submitting your application.

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