OMNI Customer Fulfillment Associate – Walmart – Windsor, ON

Walmart Canada’s Windsor location on Tecumseh Road East is looking for an OMNI Customer Fulfillment Associate to join their team on a temporary (fixed-term) basis. This is a hands-on retail role that sits at the intersection of online order fulfillment and in-store customer service — ideal for someone who takes pride in accuracy, quality, and getting things done efficiently.

Each shift, you’ll be picking, packing, and dispensing online grocery and retail orders, ensuring every customer receives exactly what they ordered — on time and in top condition. It’s a role that keeps you moving, requires sharp attention to detail, and gives you real experience in one of Canada’s leading retail operations.

About the Role: OMNI Customer Fulfillment Associate

As an OMNI Customer Fulfillment Associate, your primary focus is on fulfilling online customer orders with speed and precision. You’ll move through various temperature zones in the store — from ambient to refrigerated and frozen areas — selecting the freshest, highest-quality products and packing them efficiently into totes. Every order needs to be right: correct items, correct quantities, correct product codes, and properly labelled.

Beyond order picking, you’ll also support customers directly when questions or issues arise, balancing fulfillment tasks with genuine service. Food safety and workplace safety standards are taken seriously in this role — you’ll be expected to maintain a clean, hygienic work area and operate any material handling equipment responsibly after completing required safety checks. Walmart values associates who contribute ideas for improvement and adapt readily to changing priorities throughout the day.

Benefits and Salary

This position starts at a minimum rate of $17.75 per hour. Walmart Canada offers a competitive benefits package that includes a store discount, deferred profit sharing, EQ Health support, and access to the Live Better U education program. Additional benefits such as comprehensive health coverage, life insurance, and paid time off are available based on hours worked and employment status.

Responsibilities

This role is centred around keeping Walmart’s online order fulfillment operation running smoothly and accurately. Every task you perform directly affects whether a customer receives their order on time and in perfect condition — making attention to detail and a solid work ethic essential to success here.

• Pick and assemble online orders from multiple temperature zones, prioritizing quality and on-time delivery
• Pack orders carefully, distinguishing between similar products, verifying exact quantities, and confirming correct product codes
• Select the freshest, undamaged products to meet quality standards for every customer order
• Document and label all orders accurately using pick slips, packaging details, and shipping labels
• Optimize tote packing to maximize space efficiency without compromising product integrity
• Support customers directly when issues arise, balancing fulfillment duties with service responsibilities
• Maintain food hygiene and safety standards, including keeping work areas clean and totes debris-free before packing
• Operate material handling equipment safely, completing all required pre-inspection checks before use
• Contribute ideas for continuous improvement in productivity, safety, and customer satisfaction

Requirements / Skills

Walmart is looking for someone who thrives in a fast-paced, team-oriented environment and takes genuine pride in doing accurate, quality work. The ideal candidate is flexible, dependable, and comfortable shifting between tasks throughout a shift — whether that’s picking orders, packing totes, or helping a customer resolve an issue.

• Flexibility to work a variety of shifts including mornings, afternoons, evenings, and nights
• Attention to detail to distinguish similar products and verify order accuracy
• Team player mindset with a positive, communicative approach to working with others
• Commitment to safety and food hygiene standards in a retail fulfillment environment
• Good listening and communication skills for handling customer interactions and following instructions
• Physical ability to move through various store areas and handle products throughout a shift

How to Apply

To apply, visit the official Walmart Canada job posting using the link below. Make sure your resume is up to date before submitting your application.

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