OMNI Customer Fulfillment Associate – Walmart – Val-d’Or, QC

Walmart Canada is hiring an OMNI Customer Fulfillment Associate at their Val-d’Or, Quebec location. This role sits at the intersection of retail and e-commerce, putting you at the centre of how customers receive their online orders — quickly, accurately, and with care. If you enjoy staying active, working as part of a team, and taking pride in a job well done, this could be a great fit.

Day-to-day, you’ll be picking, packing, and preparing online orders across different temperature zones, ensuring every item meets quality standards before it reaches the customer. It’s a hands-on, fast-paced environment where your attention to detail and physical energy make a real difference in the shopping experience Walmart delivers.

About the Role: OMNI Customer Fulfillment Associate

As an OMNI Customer Fulfillment Associate, your core responsibility is to fulfil online orders with speed and precision. You’ll move through the store picking products from various departments, pack them into totes efficiently, and ensure all documentation — from pick slips to shipping labels — is completed accurately. Product quality is non-negotiable: you’ll select only fresh, undamaged items and flag anything that doesn’t meet standards.

Beyond the picking and packing, this role also involves supporting customers and your fellow team members when needed. You’ll be expected to follow food hygiene, safety, and quality standards at all times — keeping your work area clean, completing equipment safety checks, and making sure totes are clean before each use. Flexibility is key, as shifts span mornings, afternoons, evenings, and nights.

Benefits and Salary

This position starts at a minimum rate of $18.75 per hour. Walmart Canada also offers a range of employee benefits including a store discount, deferred profit sharing, life insurance, comprehensive health benefits, paid time off, access to the Live Better U education program, and EQ Health support. Note that some benefits are based on hours worked or employment status (full-time or part-time).

Responsibilities

This role keeps you moving throughout the store, handling a variety of tasks that directly impact the online order fulfilment process. Every action you take — from selecting the right product to correctly labelling a tote — ensures customers receive exactly what they ordered. Here’s what you can expect on a typical shift:

• Pick and assemble customer orders from different temperature zones with accuracy and care to support on-time delivery
• Pack orders by confirming product selection, quantities, and product codes before sealing totes
• Select fresh, high-quality products and remove any damaged or unsuitable items before packing
• Complete documentation accurately, including pick slips and shipping labels for every order
• Organize totes efficiently to maximize space while maintaining product safety and quality standards
• Support customers and teammates by providing assistance and helping resolve issues as they arise
• Follow food hygiene and safety protocols, clean up spills promptly, and ensure equipment passes required safety checks
• Adapt to varying shift schedules, including evenings, weekends, and holidays, to meet business needs

Requirements / Skills

Walmart is looking for dependable, energetic individuals who can keep pace in a high-volume retail environment. The ideal candidate is someone who takes pride in getting things right, communicates well with their team, and stays positive even during busy periods. No formal qualifications are listed as mandatory — your attitude and reliability matter most.

• Physical stamina to stand for extended periods, bend, and lift items up to 20 lbs. regularly and occasionally up to 50 lbs.
• Attention to detail to ensure order accuracy and quality standards are consistently met
• Flexibility to work a variety of shifts including evenings, weekends, and holidays
• Team-oriented mindset with the ability to balance individual tasks and collaborative support
• Strong communication skills for customer interactions and team coordination
• Ability to manage a fast-paced workload, handling high task volumes efficiently and accurately

How to Apply

To apply for this position, use the official link below to submit your application through Walmart Canada’s careers portal. Make sure your resume is up to date and reflects any relevant retail or customer service experience before submitting.

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