Loss Prevention Clerk – Costco – St. Albert, AB
Location: Calgary, AB | Company: Costco Wholesale
This Loss Prevention Clerk position at Costco in St. Albert, AB (1075 St. Albert Trail) involves protecting company assets from internal and external theft, observing safety and security hazards, and working directly with local law enforcement when required.
Day to day, you’ll walk the warehouse and its perimeter for up to eight hours, monitor for shoplifting and internal dishonesty, detain and interview suspects when warranted, and prepare reports for internal use and potential prosecution.
About the Role: Loss Prevention Clerk
Much of this role centres on active observation. You’ll patrol the warehouse floor and perimeter throughout your shift, watching for theft, safety hazards, and shrink opportunities, then reporting what you find to the Warehouse Manager or Regional Loss Prevention Manager.
When a theft occurs, you’re responsible for the full cycle: detaining the suspect, conducting an interview, collecting evidence, and completing the required reports. You may also testify in court in connection with those investigations.
Beyond enforcement, you’ll teach and coach other warehouse team members on loss prevention topics, policies, and procedures, and stay in contact with other Costco Loss Prevention Clerks and local businesses to share information about current theft threats in the area.
Benefits and Salary
The posting from Costco does not state the pay rate or list benefits for this position. Confirm both on the official posting before you apply.
Job Details
🏢 Company: Costco
📍 Location: 1075 St. Albert Trail, St. Albert, AB
🆔 Requisition ID: 55661474649:55661472952
Responsibilities
The duties below cover both active security work and administrative follow-through. You’ll move between floor patrols, suspect interactions, report writing, and team coaching, with all enforcement decisions coordinated through the Warehouse Manager or Regional Loss Prevention Manager.
- Patrol the warehouse and perimeter for up to eight hours a day to monitor safety and security concerns
- Observe, detect, prevent, and apprehend shoplifters within the location
- Detain and interview shoplifters when warranted
- Report internal dishonesty to the Warehouse Manager and Regional Loss Prevention Manager for approval to investigate
- Identify shrink reduction opportunities within operations and report them to management
- Prepare reports for internal use and for potential prosecution, and maintain evidence and report files from investigations
- Testify in court concerning theft investigations as required
- Follow and maintain knowledge of Costco procedures and applicable laws; attend meetings and seminars on loss prevention
- Teach and coach loss prevention topics, policies, and procedures to other warehouse team members
- Communicate with other area Costco Loss Prevention Clerks and local businesses to exchange information about current theft threats
- Assist in other areas of the warehouse as necessary
Requirements / Skills
A valid Loss Prevention Licence as required by the Province is required for this role. Candidates with prior loss prevention experience, particularly knowledge of relevant Canadian legislation, will be given preference. Communication, observation, and problem-solving skills are required.
For postings at Quebec locations, candidates must be able to communicate in French (oral and written). This posting is for St. Albert, AB, so that condition does not apply here, but the requirement is noted in the posting.
- Valid Loss Prevention Licence as required by Province (required)
- High School Diploma or GED (preferred)
- Loss Prevention experience: candidates with this background will be given preference over other candidates
- Knowledge of the Criminal Code of Canada relating to theft and fraud offences, the Charter of Rights and Freedoms, the Trespass Act, and Privacy Acts (preferred, associated with loss prevention experience)
- Communication, observation, and problem-solving skills (required)
How to Apply
To apply, use the link below to access the official Costco job posting. Make sure your resume is up to date and that your Loss Prevention Licence information is on hand before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: The Loss Prevention Clerk role at Costco in St. Albert requires a valid provincial Loss Prevention Licence and involves active patrol, suspect apprehension, and report preparation. Candidates should put their Loss Prevention Licence and any direct experience with theft apprehension and investigation at the top of their resume, as these are the two factors that will most directly affect how your application is assessed.
Resume & Application Tips: List your provincial Loss Prevention Licence prominently, including the licence number and expiry date, so it’s easy for a reviewer to confirm you meet the requirement. If you have experience applying the Criminal Code of Canada in a loss prevention context, name the specific provisions you’ve worked with (for example, theft under/over $5,000, fraud). A measurable achievement suits this kind of work well: for example, “Apprehended and processed 40+ shoplifting incidents over 12 months, resulting in a 15% reduction in shrink at the location.” Present that format for your own numbers.
Interview Preparation: Prepare a specific example of a theft apprehension you handled from detection through to report completion, covering how you applied relevant legislation. Have a clear answer ready on your availability for full shifts that include extended periods of physical patrol. Worth asking at the interview: the typical shift structure and whether the role involves any overnight or weekend coverage, since the posting does not state hours.
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