Assistant Team Leader – Dollarama – Winnipeg, MB
Location: Winnipeg, MB | Company: Dollarama
Dollarama is filling Assistant Team Leader positions at its Winnipeg, Manitoba location (R2H 0T8), with both full-time and part-time permanent roles available. Pay starts at $16.50 per hour.
In this role, you’ll support the management team with daily store operations, staff supervision and customer service, while also handling tasks like stocking shelves, processing shipments and performing opening and closing duties.
About the Role: Assistant Team Leader
A large part of the day involves the physical side of store operations. You’ll unbox and stock daily shipments, making sure products are shelved according to presentation standards. When acting as manager on duty, you’ll track attendance and coordinate daily breaks for the team.
You’ll also handle cash management and store opening and closing procedures as needed. Customer-facing responsibilities include providing service and resolving issues as they come up, with a consistent focus on cleanliness and safety standards throughout the store.
Supporting the employee training process is part of the role as well. Dollarama notes that artificial intelligence is used solely as an evaluation tool to support the recruitment process and never makes rejection decisions; all final decisions are made by a human recruiter.
Benefits and Salary
This position starts at $16.50 per hour, with the actual rate varying according to experience. Pay is issued weekly.
Additional benefits include paid vacation and Birthday Leave, a Retirement Plan, and opportunities for career growth within the company.
Job Details
📌 Job Type: Full-Time (25+ hours/week) or Part-Time (less than 25 hours/week), permanent
🏢 Company: Dollarama
📍 Location: Winnipeg, Manitoba, R2H 0T8
🆔 Requisition ID: ATL:592
🗓️ Date Posted: August 12, 2026
⏱️ Schedule: Flexible availability required (day, evening, weekend shifts)
💰 Pay: Starting at $16.50/hour (varies with experience)
Responsibilities
The Assistant Team Leader at Dollarama covers both supervisory and hands-on store tasks. Duties span staff support, inventory handling, customer service and compliance, with manager-on-duty responsibilities added as needed.
- Support store management by assisting the management team with day-to-day store operations and staff coordination
- Process daily shipments by boxing and unboxing deliveries and stocking products on shelves in compliance with presentation standards
- Provide customer service and resolve customer issues as they arise
- Uphold safety and cleanliness standards throughout the store, contributing to a compliant environment
- Perform manager-on-duty tasks, including confirming daily breaks are taken and entering attendance records
- Handle cash management and carry out store opening and closing duties as needed
- Participate in employee training processes for store staff
Requirements / Skills
The posting asks for roughly one year each of retail experience and supervisory experience, along with flexible availability across day, evening and weekend shifts. Strong organizational, communication and leadership skills are required throughout.
- Retail experience: approximately one (1) year of relevant experience in the retail industry
- Supervisory experience: approximately one (1) year in a supervisory role
- Flexible availability required, including day, evening and weekend shifts
- Time management and organizational skills: ability to efficiently organize time and manage priorities
- Communication and interpersonal abilities: excellent written and verbal communication skills
- Leadership and teamwork skills are required for this role
- Ability to multitask and prioritize in a dynamic, fast paced and high-volume environment
- Customer service oriented approach to all interactions
How to Apply
To apply, use the link below to access the official Dollarama application form. Have your resume ready and ensure your availability accurately reflects your capacity for day, evening and weekend shifts.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: The Assistant Team Leader position at Dollarama in Winnipeg is a permanent full-time or part-time supervisory role starting at $16.50/hour. A candidate should put supervisory experience and retail operations experience front and centre, tied directly to duties like managing staff coverage, stocking and cash handling.
Resume & Application Tips: Mirror the posting’s own terms where they match your background: phrases like manager on duty, cash management and store opening and closing are worth repeating if they describe work you’ve done. If you’ve trained new employees or tracked attendance, list those specifically. A measurable example strengthens a supervisory claim: for instance, “Supervised a team of 6 associates across evening and weekend shifts” shows both scope and the flexible availability this role requires.
Interview Preparation: Prepare a concrete example of a time you resolved a customer issue under pressure, since customer service orientation is explicitly listed as a requirement. Be ready to describe how you’ve managed daily priorities when multiple tasks competed for your time, such as receiving a shipment while the store was busy. Since the posting does not state a specific start date, it is worth asking when the position is expected to begin and whether the hours lean toward the full-time or part-time end of the range.
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