Food Services Manager – Tim Hortons – Gibsons, BC

Tim Hortons in Gibsons, BC is looking for an experienced Food Services Manager to lead daily operations at one of Canada’s most recognized quick-service restaurant brands. This is a permanent, full-time management role offering a competitive annual salary and a solid benefits package — a real opportunity to step into a leadership position in a community-focused setting on British Columbia’s Sunshine Coast.

As Food Services Manager, you’ll be at the heart of keeping the location running smoothly — from managing and scheduling a team of up to 20 staff members, to overseeing food service operations, ensuring regulatory compliance, and maintaining the high standards guests expect. If you thrive in a fast-paced food and beverage environment and have a track record of leading teams effectively, this role is worth a close look.

About the Role: Food Services Manager

This position covers a broad range of operational and people management responsibilities. Day to day, you’ll evaluate and plan operations, monitor revenue and labour costs, conduct performance reviews, and make sure the team is trained and motivated. You’ll also handle supplier negotiations, cash balancing, and ensure that health and safety regulations are met across the board.

Working across a combination of shifts — including mornings, evenings, nights, and weekends — you’ll need to be flexible and dependable. The role requires strong interpersonal and communication skills, the ability to work under tight deadlines, and a genuine commitment to both your team’s success and your guests’ experience.

Benefits and Salary

This Food Services Manager position comes with an annual salary of $57,595.20 based on a 40-hour work week. The benefits package includes a dental plan and a health care plan. Tim Hortons also offers extensive accessibility and inclusion supports for persons with disabilities, newcomers and refugees, youth, and Veterans — making this a workplace that actively works to be welcoming for all.

Responsibilities

As the Food Services Manager at this Tim Hortons location, your responsibilities span team leadership, financial oversight, and operational management. You’ll be the person who ensures everything from the morning rush to the closing shift runs efficiently and up to standard. Here’s a breakdown of what the role entails:

• Evaluate and plan daily operations to maintain efficiency and service quality
• Monitor revenues and labour costs to keep the location financially on track
• Recruit, train, and supervise a team of 16 to 20 staff members
• Set work schedules and conduct regular performance reviews
• Balance cash and complete balance sheets, cash reports, and related financial forms
• Negotiate with suppliers for food and operational supplies
• Ensure compliance with all health and safety regulations
• Address customer complaints and concerns in a professional and timely manner
• Determine service offerings and implement updated operational procedures as needed

Requirements / Skills

The ideal candidate brings hands-on food service experience, strong leadership instincts, and the organizational ability to juggle multiple priorities in a high-volume, fast-paced setting. Tim Hortons values reliability, communication, and a client-first mindset in this role.

• 3 to 5 years of experience in food services or a related supervisory capacity
• Secondary school graduation certificate as a minimum education requirement
• Excellent oral and written communication skills for managing staff and suppliers alike
• Strong organizational and multitasking abilities in a fast-paced, deadline-driven environment
• Attention to detail and accuracy in cash handling and financial reporting
• Flexibility to work a variety of shifts including early mornings, evenings, nights, and weekends
• Team-player attitude combined with the dependability to lead by example

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and tailored to highlight your food service management experience before submitting.

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