Food Service Supervisor – Tim Hortons – Vernon, BC

Tim Hortons in Vernon, BC is looking for an experienced Food Service Supervisor to join their team. This is a hands-on leadership role for someone who thrives in a fast-paced environment and takes pride in keeping operations running smoothly while maintaining high service standards.

As a Food Service Supervisor, you’ll play a key role in coordinating daily kitchen and service activities, training team members, and ensuring every guest leaves satisfied. If you have a knack for organization and enjoy mentoring others in a busy food service setting, this could be a great fit.

About the Role: Food Service Supervisor

This position involves overseeing the daily activities of staff who prepare and portion food, ensuring quality and efficiency throughout every shift. You’ll be responsible for establishing work schedules, estimating ingredient needs, and keeping accurate records of stock, repairs, sales, and wastage.

A key part of this role is maintaining food quality and service standards, addressing customer concerns professionally, and submitting operational reports. You’ll also be instrumental in training staff on sanitation, safety procedures, and job duties, contributing to a safe and welcoming workplace for the whole team.

Benefits and Salary

This full-time position offers a wage of $20.15 per hour at 40 hours per week. Tim Hortons provides a dental plan and health care plan as part of the benefits package. The employer also supports youth in the workplace through on-the-job training, mentorship and coaching opportunities, and awareness training to foster a welcoming work environment.

Responsibilities

As a Food Service Supervisor at Tim Hortons, your day-to-day involves keeping the team coordinated and the kitchen operating at its best. From managing schedules to upholding quality control standards, every task you handle directly impacts the guest experience and team performance.

• Establish methods to meet work schedules and ensure smooth daily operations
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation protocols, and safety procedures
• Estimate ingredients and supplies required for meal preparation
• Ensure food and service meet quality control standards on every shift
• Address customer complaints or concerns in a professional and timely manner
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit operational reports as required

Requirements / Skills

The ideal candidate brings at least a year of experience in a food service environment and is comfortable taking charge in a fast-paced setting. Tim Hortons values supervisors who communicate clearly, lead by example, and are committed to team development and customer satisfaction.

• 1 to 2 years of experience in food service or a related role
• Supervisory skills with the ability to coordinate and motivate a team
• Knowledge of food safety and sanitation standards
• Strong communication skills for addressing customer concerns and managing staff
• Organizational ability to manage schedules, records, and supply estimates
• Ability to thrive in a fast-paced, physically demanding environment

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting.

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