Food Service Supervisor – Tim Hortons – Golden, BC

Tim Hortons in Golden, BC is looking for an experienced Food Service Supervisor to join their team. If you have a knack for keeping things running smoothly in a fast-paced food service environment and enjoy leading a crew to deliver quality, this role is worth a closer look.

In this position, you’ll be at the centre of day-to-day operations — from supervising staff and managing food prep workflows to handling customer concerns and keeping records in order. It’s a hands-on role that blends people management with operational oversight.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons Golden, you’ll be responsible for coordinating the activities of team members who prepare and portion food, making sure everything is done efficiently and to standard. You’ll establish methods to meet work schedules, ensure quality control standards are upheld, and step in to address any customer complaints or concerns that arise during your shift.

This role also involves training staff in job duties, sanitation, and safety procedures — ensuring the team is equipped and confident. You’ll work in a physically active environment that requires standing for extended periods and performing well under pressure. Your ability to stay organized and keep the team on track is key to success here.

Benefits and Salary

This position offers a wage of $20.15 per hour at 32 hours per week. Shifts are available during the day and on weekends. Tim Hortons also supports youth in the workplace, offering on-the-job training tailored to youth and awareness training to foster a welcoming work environment.

Responsibilities

The Food Service Supervisor role at Tim Hortons Golden covers a range of operational and people management tasks. From coordinating food prep to submitting reports, you’ll play an important part in keeping the location running efficiently and the team performing at its best.

• Establish methods to meet daily and weekly work schedules effectively
• Supervise and co-ordinate the activities of staff who prepare and portion food
• Train staff in job duties, sanitation protocols, and safety procedures
• Estimate ingredients and supplies required for meal preparation to avoid shortages
• Ensure quality control standards are met for both food and customer service
• Address customer complaints or concerns promptly and professionally
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit reports as required by management

Requirements / Skills

The ideal candidate for this supervisory food service role brings hands-on experience in a quick-service or food service environment, along with solid communication skills and a calm approach to working under pressure. Tim Hortons values team leaders who take initiative and support the growth of those around them.

• Secondary school graduation certificate or equivalent education
• 1 to 2 years of experience in a food service or related environment
• Ability to supervise and coordinate a team during busy shifts
• Knowledge of sanitation and food safety standards and procedures
• Comfortable working under pressure in a fast-paced setting with extended periods of standing
• Strong organizational skills for tracking stock, records, and reporting

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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