Food Service Supervisor – Tim Hortons – Golden, BC

Golden, BC is home to one of Canada’s most recognizable coffee and quick-service brands, and Tim Hortons is looking for a Food Service Supervisor to join their team. This is a hands-on leadership role for someone who thrives in a fast-paced food service environment and takes pride in delivering consistent quality to every guest.

As a Food Service Supervisor, you’ll be responsible for keeping daily operations running smoothly — from coordinating kitchen staff and maintaining food quality standards to training team members and handling customer concerns with professionalism. If you’ve got experience in food service and you’re ready to step into a supervisory capacity, this role could be a solid next step.

About the Role: Food Service Supervisor

This position centres on coordinating and supervising staff who prepare and portion food, ensuring that every shift operates efficiently and meets established standards. You’ll play a key part in setting the tone for the team — from scheduling workflow to upholding sanitation and safety protocols.

Beyond managing day-to-day tasks, you’ll also be responsible for tracking inventory, preparing reports, and making sure that both the food and the service meet Tim Hortons’ quality control standards. Strong communication skills are essential, as you’ll be addressing customer complaints and supporting a welcoming environment for both staff and guests.

Benefits and Salary

This position offers a wage of $20.15 per hour at 32 hours per week. Tim Hortons also supports youth employees through on-the-job training tailored to youth and awareness training aimed at creating a welcoming and inclusive workplace.

Responsibilities

In this role, you’ll be the go-to person for keeping the kitchen and service floor operating at a high standard. From training new staff to managing stock levels, your day-to-day work directly impacts the quality of food and service that customers experience at every visit.

• Establish methods to meet work schedules and maintain operational flow throughout each shift
• Supervise and coordinate activities of staff involved in food preparation and portioning
• Train staff in job duties, sanitation requirements, and safety procedures
• Estimate ingredients and supplies needed for meal preparation to minimize waste and shortages
• Ensure quality control standards are consistently met for both food and customer service
• Address customer complaints and concerns in a calm and professional manner
• Maintain records of stock levels, repairs, sales, and wastage
• Prepare and submit reports as required by management

Requirements / Skills

The ideal candidate brings at least one year of experience in food service and is comfortable working in a high-pressure, fast-paced environment. Tim Hortons values supervisors who lead by example, communicate clearly, and can stand on their feet for extended periods throughout a shift.

• Secondary school graduation certificate or equivalent education
• 1 to 2 years of experience in a food service or related environment
• Strong supervisory skills with the ability to coordinate and motivate a team
• Knowledge of food safety and sanitation standards in a commercial kitchen setting
• Physical stamina to stand for extended periods and work under pressure in a fast-paced setting
• Communication skills to address customer concerns and guide team members effectively

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Tim Hortons in Golden.