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Food Service Supervisor – Tim Hortons – Fort McMurray (Quarry Ridge), AB

Location: Calgary, AB | Company: Tim Hortons

The Quarry Ridge location of Tim Hortons in Fort McMurray, Alberta is looking for an experienced Food Service Supervisor to join their team. If you’re comfortable leading a crew in a busy food service environment and take pride in keeping things running smoothly, this could be a solid next step in your career.

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Day to day, you’ll be on the floor coordinating staff, making sure food quality stays consistent, and stepping in when guests have concerns. It’s a hands-on role that calls for someone who can manage people, keep track of supplies, and uphold health and safety standards without missing a beat.

About the Role: Food Service Supervisor

As a Food Service Supervisor at the Quarry Ridge Tim Hortons, you’ll take charge of daily kitchen and counter operations. That means overseeing how food is prepared and portioned, scheduling staff shifts, and making sure the team is trained properly from day one. You’ll be a key point of contact when things need to get done — whether that’s tracking inventory, handling a guest complaint, or flagging a maintenance issue.

Working across mornings, evenings, days, and weekends, you’ll be expected to bring consistency and reliability to the role. Sanitation standards and quality control are central to the position, and your ability to set the tone for the team will directly impact the guest experience at this location.

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Benefits and Salary

This position offers a wage of $18.30 to $19.30 per hour (to be negotiated), with approximately 30 hours per week. The benefits package includes a dental plan, disability benefits, and a health care plan. Tim Hortons Quarry Ridge also participates in a number of government and community programs supporting persons with disabilities, newcomers and refugees, youth, Veterans, Indigenous people, mature workers, and visible minorities.

Job Details

📌 Job Type: Part-Time

🏢 Company: Tim Hortons (Quarry Ridge)

📍 Location: 1001 Quarry Ridge Dr, Fort McMurray, AB T9H 0K1

🗓️ Date Posted: September 10, 2026

⏱️ Schedule: Morning, Day, Evening, Weekend

💰 Pay: $18.30 – $19.30/hour (to be negotiated), ~30 hours/week

Responsibilities

The Food Service Supervisor at Tim Hortons Quarry Ridge plays a central role in keeping the location operating at a high standard. From managing staff schedules to ensuring every item that leaves the counter meets quality control expectations, you’ll be responsible for both the people and the product.

  • Supervise and co-ordinate the activities of staff involved in food preparation and portioning
  • Train team members on job duties, sanitation practices, and workplace safety procedures
  • Estimate ingredients and supplies needed for daily meal preparation to minimize waste and shortages
  • Ensure food and service quality consistently meet established standards
  • Address customer complaints and resolve concerns in a professional and timely manner
  • Maintain accurate records of stock levels, repairs, sales figures, and wastage
  • Establish work schedules to ensure adequate coverage across all shifts

Requirements / Skills

Tim Hortons Quarry Ridge is looking for someone who’s already comfortable in a food service environment and ready to take on a leadership role. You don’t need a formal credential — what matters most is your hands-on experience and your ability to guide a team effectively during busy service periods.

  • 1 to 2 years of experience in a food service or hospitality setting is required
  • Supervisory or team lead experience is a strong asset for managing staff day to day
  • Knowledge of food safety and sanitation practices relevant to a quick-service environment
  • Strong communication skills for training new staff and interacting with customers
  • Organizational skills to manage scheduling, stock records, and daily operations
  • Ability to work a flexible schedule including mornings, evenings, days, and weekends

How to Apply

To apply for this Food Service Supervisor position at Tim Hortons Quarry Ridge in Fort McMurray, use the link below to visit the official job posting. Make sure your resume is up to date before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Food Service Supervisor role at Tim Hortons in Fort McMurray (Quarry Ridge) is perfect for candidates who excel in team leadership, food safety compliance, and customer service. On your resume, emphasize any experience with supervising kitchen or counter staff, managing schedules, and handling inventory. If you’ve previously worked in a quick-service restaurant or food service setting, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food service supervisor, sanitation and safety, and quality control that appear in the posting. Quantify your achievements where possible (e.g., “trained and onboarded a team of 8 staff members” or “maintained consistent food quality standards across 30+ hours per week”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re a strong fit for this role in Fort McMurray. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Tim Hortons‘ values, menu offerings, and commitment to community programs beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your supervisory and food handling skills. Common questions may include scenarios about managing difficult customers, handling a short-staffed shift, or maintaining sanitation standards under pressure. Dress appropriately for a quick-service food industry environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the team, scheduling, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.